To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I do not usually write anything negative about any item sold on amazon, my favorite place to shop. This time I have no choice and I should contact AGPTEK because the upgrade version of my .mp3 player is not as reliable as my original older and less "fancy" blue plastic player. The newer one that I've had for many months has to be reset manually anytime I want to use it. It's a hassle doing that because the reset doesn't always work. That's all I have this time.