Amazon.com.au:Customer reviews: Swann 8 Channel 4 Camera Security System, Wired Surveillance 1080p Full HD DVR 1TB HDD, Indoor/Outdoor, Heat & Motion Detection + Night Vision, Pairs with Google Assistant + Alexa, SWDVK-845804V
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  • Swann 8 Channel 4 Camera Security System, Wired Surveillance 1080p...
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
992 global ratings
5 star
69%
4 star
16%
3 star
6%
2 star
3%
1 star
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Swann 8 Channel 4 Camera Security System, Wired Surveillance 1080p Full HD DVR 1TB HDD, Indoor/Outdoor, Heat & Motion Detection + Night Vision, Pairs with Google Assistant + Alexa, SWDVK-845804V

Swann 8 Channel 4 Camera Security System, Wired Surveillance 1080p Full HD DVR 1TB HDD, Indoor/Outdoor, Heat & Motion Detection + Night Vision, Pairs with Google Assistant + Alexa, SWDVK-845804V

bySwann
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDChange
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prospect
1.0 out of 5 stars Easy installation, but recommend 4k.
Reviewed in the United Kingdom on 3 February 2019
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
Update after the 1st year of ownership. I would not recommend this swann system, I would purchase the 4k system instead, as I've had a criminal break into our garage and get away with it. The images were not clear enough to catch a clear picture of the thive. Firstly I have taken sometime in purchasing a cctv system as its difficult to know which kit to buy. The Swann system was recommended to me by a friend, and the reviews were mainly good. The installation of the cameras to my office in my loft was not to difficult, as I had easy access to my external soffit area. My property is a 2 storey house and i can't see people passing my house at night clearly, or not clearly enough to identify a face which in an criminal event this would be required. I have upgraded to 3 mega pixel cameras again adding to the overall cost, but this doesn't seem much better. Hopefully having all the cameras attached to the front and side of my property will put any criminal's off. Setting up the system was easy so will keep the swann system. Day time images pretty clear, but can't read a vehicle number plate at around 30 metres away. Using zoom feature just makes it harder to read.
Customer image
1.0 out of 5 stars Easy installation, but recommend 4k.
Reviewed in the United Kingdom on 3 February 2019
Update after the 1st year of ownership. I would not recommend this swann system, I would purchase the 4k system instead, as I've had a criminal break into our garage and get away with it. The images were not clear enough to catch a clear picture of the thive. Firstly I have taken sometime in purchasing a cctv system as its difficult to know which kit to buy. The Swann system was recommended to me by a friend, and the reviews were mainly good. The installation of the cameras to my office in my loft was not to difficult, as I had easy access to my external soffit area. My property is a 2 storey house and i can't see people passing my house at night clearly, or not clearly enough to identify a face which in an criminal event this would be required. I have upgraded to 3 mega pixel cameras again adding to the overall cost, but this doesn't seem much better. Hopefully having all the cameras attached to the front and side of my property will put any criminal's off. Setting up the system was easy so will keep the swann system. Day time images pretty clear, but can't read a vehicle number plate at around 30 metres away. Using zoom feature just makes it harder to read.
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98 people found this helpful
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Jason W.
5.0 out of 5 stars Great CCTV system easy to use
Reviewed in the United Kingdom on 28 April 2019
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
Having searched around for months looking at reviews I decided on this system.
Its easy enough to install and setup. I've no previous experience with CCTV. Me and my good lady did it over the weekend!!!😜, and we installed the CCTV system aswell.

Really easy to install
Great cameras
fantastic picture quality
It's got motion /heat detection on all cameras

I wouldn't hesitate to recommend this item
Customer image
5.0 out of 5 stars Great CCTV system easy to use
Reviewed in the United Kingdom on 28 April 2019
Having searched around for months looking at reviews I decided on this system.
Its easy enough to install and setup. I've no previous experience with CCTV. Me and my good lady did it over the weekend!!!😜, and we installed the CCTV system aswell.

Really easy to install
Great cameras
fantastic picture quality
It's got motion /heat detection on all cameras

I wouldn't hesitate to recommend this item
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46 people found this helpful
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Gearoid K
5.0 out of 5 stars Great picture, install was as expected, remote access is great and no monthly subscription.
Reviewed in the United Kingdom on 31 October 2019
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
I have rated this as easy to install as if you are not OCD about visible wires etc this is a very easy kit to install. If like me you want to hide all wires and place this at 4 points under the eaves of a 2 storey house then this will take some amount of heartache!

I spent a good amount of time planning my install. The most important thing is where to put your DVR box. Once you know that you can decide on the distance from the box to each camera and make sure you have enough wire from dvr to the camera. You can also ensure that you can get an ethernet cable to the box(if you want remote access from a phone/pc).

You will need some DIY expertise to run wires cleanly and safely if routing through an attic space/eaves etc. I added a wired ethernet connection from the ground floor to the first floor of my house but a powerline adaptor could be used for this.

You will need some technical expertise to open ports and forward external connections to your DVR IP address on your internet router if you want remote access. Generic information on doing this is available in the manual and online, but it is vital for access remotely.

Although quite a bit of expertise is needed to install this and get it operating as you require, it is a fantastic piece of kit and the required work was expected.

In terms of picture quality it is exactly as expected and required. The alarm notifications for certain areas of each camera picture work brilliantly, as does the motion and PIR detection.

One of my favourite things about this install is the fact that there is no third party involved in connection to your DVR remotely. As long as its powered on and online, you are connecting directly to this and not to a website that then connects to your dvr. Even if the support for this model is discontinued, the previous apps will always give you access to the dvr remotely. This is fantastic when compared to subscription based services that could change or discontinue products and deny access to old equipment.
22 people found this helpful
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MTG
5.0 out of 5 stars Top notch
Reviewed in the United Kingdom on 3 March 2019
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
Having bought a cheaper inferior system that I had multiple issues with, I reluctantly opted for this one after sending back the old one (NOT FROM THIS MAKE OR COMPANY)

My reluctance turned to joy (once i'd gone through the pain or routing the cables where I wanted them).
The set up is pain free, clear instructions guide you through every step. As a bloke who rarely looks at instructions as I feel sometimes they make things over complicated, these were short and straight to the point. I would defy anyone to go wrong with this system.

The camera images are ok, by far not the best but better than most. positioning the cameras take a bit of fiddling because of the wide angle. TIP: I have white external walls, try to aim them as far from these as possible as the IR feature reflects the white and drowns out the image. The phone app worked straight away with no fuss, I view mine from work on 4g without problems.
17 people found this helpful
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Julie
1.0 out of 5 stars UNRELIABLE
Reviewed in the United Kingdom on 9 April 2020
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
HAD THIS SYSTEM FOR 7 MONTHS AND TWO CAMERAS FAILED. CUSTOMER SERVICE IS SLOW AND UN-HELPFUL. AFTER SEVERAL EMAILS BACK AND FORTH THEY INSISTED WE CARRY OUT FAULT FINDING .....TWO CAMERAS COMPLETELY DEAD. THEY EVEN SUGGESTED THAT THE RECORDER THAT THEY SUPPLY WITH 4 CAMERAS MIGHT NOT SUPPORT THE CAMERAS THEY HAD SUPPLIED AS A COMPLETE SYSTEM, THE RECORDER IS DESIGNED TO TAKE 8 CAMERS ? AFTER TRYING UN-SUCCESSFULLY TO EXPLAIN THAT NO MATTER HOW MUCH THEY INSISTED WE TRY DIFFERENT THINGS THE CAMERAS DID NOT WORK.ALL WE WANTED WAS TO HAVE THE 2 DEAD CAMERAS REPLACED. HOWEVER THIS WAS NOT GOING TO HAPPEN UNLESS WE UN-INSTALLED THE SYSTEM, RUINED THE DECORATING DONE AT CHRISTMAS AND PAID FOR SOMEBODY TO DO THIS. THE CAMERAS ARE OUTSIDE AT ROOF LEVEL, FITTED TO DISPLAY IN OUR LOUNGE AND CABLED THROUGH THE EXTERIOR WALLS. WE ARE BOTH ELDERLY AND REGISTERED DISABLED. UPSHOT IS WE NOW HAVE A SYSTEM WITH 2 INSTEAD OF 4 CAMERAS WORKING. SHAME ON YOU SWANN.
11 people found this helpful
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Lewis
1.0 out of 5 stars Terrible Tech support from Swann
Reviewed in the United Kingdom on 17 November 2021
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
Ordered these going by the great reviews. Well for some reason would not send signal to the tv, through Amazon support we checked to make sure HDMI ports worked, checked to make sure HDMI cable worked, still no signal.

Swann tech-support was terrible. Person on phone didn't understand the basic question of when to turn on the device at the plug on the wall, since we had to go through every stage step-by-step. Then after failure to still receive signal Swann wants me to 'borrow' a monitor and VAG cable, then wanted to call me 07:00 UK time to go through it all again! If the signal doesn't go through what is the point of borrowing? What if I wanted to go back into set up in future, do I need to purchase more or continue to borrow!

Product is waste of time and Swann tech-support is terrible.

Thank you Amazon for stepping in and sorting everything out for refund.
3 people found this helpful
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Amazon Customer
1.0 out of 5 stars Non-Recording of alarmed events
Reviewed in the United Kingdom on 7 March 2019
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
The pictures are brilliant, the recording element of an ACTUAL event on the DVR are absolutely non existent, it only records as a person is leaving the premises, NOT when they enter!! I have been 2 days now trying to sort this problem out with no results, so I would not be recommending this DVR to anyone. As has been mentioned on the Swann forum pages, it does seem to be a common problem. Apparently Swann have been informed of this glitch and still Amazon are marketing the product. The one star is for the cameras!!!
16 people found this helpful
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Kevin
5.0 out of 5 stars Great value and good quality.
Reviewed in the United Kingdom on 21 June 2019
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
I had the Swann cctv installed professionally and this was the system the installer recommended. (He had fitted the same system for my neighbour) It gives good image quality and can be viewed on my mobile phone and tablet using the home safe view app. Just add a wireless mouse to the box to save from having to do any configuration of the control box down by the television. The image quality on my tv is fine and it’s simple to find and play back any recorded footage.
7 people found this helpful
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S N
5.0 out of 5 stars Worth the investment!
Reviewed in the United Kingdom on 14 November 2020
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
It's been an expensive month having to fork out for a home security system, however recent events in the neighbourhood have had ourselves and a couple of neighbours install these.

As pricey as it is ends up being, (remember you also need to either buy installation tools, cables, a simple TV monitor, maybe floodlights etc), it is worth it in the end.

The picture quality is great, even the night vision. We don't need a flood light at the front because of a street lamp, only for the back.

The pictures I've added are from the phone app. You can see from the front garden how much it captures either side of the front garden, which is enough for us. One of our neighbours has a rotating camera which they can control from their phone.

You can set up email notifications. I'm still playing around with the sensor sensitivity levels as it picks up strong winds too I get email notifications and watch the recording to see a gust of wind so I just need to drop it down a level but that's all in the back end set up which you can do.
Customer image
5.0 out of 5 stars Worth the investment!
Reviewed in the United Kingdom on 14 November 2020
It's been an expensive month having to fork out for a home security system, however recent events in the neighbourhood have had ourselves and a couple of neighbours install these.

As pricey as it is ends up being, (remember you also need to either buy installation tools, cables, a simple TV monitor, maybe floodlights etc), it is worth it in the end.

The picture quality is great, even the night vision. We don't need a flood light at the front because of a street lamp, only for the back.

The pictures I've added are from the phone app. You can see from the front garden how much it captures either side of the front garden, which is enough for us. One of our neighbours has a rotating camera which they can control from their phone.

You can set up email notifications. I'm still playing around with the sensor sensitivity levels as it picks up strong winds too I get email notifications and watch the recording to see a gust of wind so I just need to drop it down a level but that's all in the back end set up which you can do.
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One person found this helpful
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Dom
1.0 out of 5 stars Customer service from Swann is extreamly poor
Reviewed in the United Kingdom on 24 May 2021
Size Name: 4 Count (Pack of 1)Style Name: 8 Channel 4 Camera, 1080p Full HD DVR 1TB HDDVerified Purchase
I bout this product a while ago but only just started to use it - The DVR box failed after 4 days of operation. Camera clarity and functionality seemed good. But... when I contacted technical support - there is no UK service centre! Okay they went through some diagnostics over the phone but because it is out of warranty their recommendation was to send it to a local electronics repair man! Not interested in their after sales support at all. Its a good product when its working - Just hope it doesnt fail as it becomes an expensive paper weight! I would not recommend Swann products to anyone if this is their view of after sales support! Shocking.
One person found this helpful
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