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Amazon UK

WD 16 TB My Cloud EX4100 Expert Series 4-Bay Network Attached Storage

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234 ratings

Price:

$1,448.39 + $107.42 Delivery

Import Fees Deposit Included

Brand	Western Digital
Form Factor	3.5"
Digital Storage Capacity	16 TB
Hardware interface	USB 3.0
Write speed	115

About this item

Faster speed, better streaming: Powerful marvell ARMADA 388 1.6 GHs dual-core processor and 2 GB DDR3 memory for ultra-fast transfer speeds of 114 MB/s upload and 108 MB/s download for media streaming
Access from anywhere: Save, access and stream your content anywhere you have an Internet connection with the My Cloud mobile app
Robust data protection: Multiple RAID and backup options to help protect all your valuable media, photos and important files
Centralise, organise and stream with plex; the plex media server keeps all your photos, videos and music organised and prepared for streaming to your PC, mobile device, game console, or other certified media player; enrich your media with plot summaries, posters, album covers and enjoy it from home or on the go

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Product Information

Capacity:16 TB

Technical Details

Brand

Western Digital

Manufacturer

Western Digital

Model number

WDBWZE0160KBK-EESN

Model Name

WDBWZE0160KBK MY Cloud EX4100

Model Year

2015

Part Number

WDBWZE0160KBK-EESN

RAM Size

2048 MB

Memory Storage Capacity

16 TB

Flash Memory Installed Size

Computer Memory Type

DDR3 SDRAM

Digital Storage Capacity

16 TB

Hard Drive Size

16000 GB

Operating System

Yes^My Cloud OS

Processor Count

Hardware Interface

USB 3.0

Special Features

DHCP client^DLNA certified^Jumbo frames support^LED indicators^Operating temperature range:0 - 35 °C^RAID support^Security algorithms:256-bit AES^Web-based management^cooling:Active^iSCSI support

Number Of Items

Colour Screen

Voltage

19 Volts

Wattage

Batteries Included

Batteries Required

Data Transfer Rate

115 Megabits Per Second

Total Usb Ports

Connector Type

Wake-on-LAN ready^Ethernet LAN^USB port

Form Factor

3.5"

Device Type

External

Has Auto Focus

Includes Rechargable Battery

Supports Bluetooth Technology

Has Programmable Buttons

Product Dimensions

19.2 x 17 x 23.2 cm; 6.13 Kilograms

Item Weight

6.13 kg

Department

Default Category

Manufacturer

Western Digital

ASIN

B00SYL127W

Item Model Number

WDBWZE0160KBK-EESN

Is Discontinued By Manufacturer

Date First Available

29 January 2020

Additional Information

Customer Reviews

234 ratings

4.2 out of 5 stars

Warranty & Support

Amazon.com.au Return Policy:You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes. Amazon may test or inspect returns. If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 percent of the merchandise sales price. Any returned computer that is damaged through customer misuse, missing parts, or in unsellable condition due to customer tampering may result in the customer being charged a restocking fee based on the condition of the computer. This policy does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. To view full returns terms including return instructions, merchandise-specific requirements and exclusions see our Returns Policy Page. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Product description

Capacity:16 TB

Product Description

Powerful Marvell ARMADA 388 1.6 GHz dual-core processor and 2 GB DDR3 memory gives you ultra-fast transfer speeds of 115 MB/s upload and 107 MB/s download for high-performance media streaming and file transfers.

Set Contains:

NAS
Ethernet Cable
Power supply and cable
Quick install guide

Important information

Energy efficiency class

A++_TO_G

Energy consumption

50 Kilowatt Hours Per Year per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.

Customer Questions & Answers

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Customer reviews

5 star		67%
4 star		12%
3 star		6%
2 star		5%
1 star		11%

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Top reviews from other countries

Amazon Customer

The single fan makes it vulnerable to over-heating ... and therefore largely useless

Reviewed in the United Kingdom on 22 October 2018

Capacity: DisklessVerified Purchase

I bought this exactly two years ago, and I've been saving up to get a replacement for quite a while now.

It was VERY easy to install and set-up - although the browser interface on my PC can be very slow - and inserting and removing hard drives is very quick and simple (so simple that I kept thinking something must have gone wrong, only to find it working perfectly!). It's the perfect size and shape for a smallish desk. It would be fantastic if not for ...

There's one single, large fan at the back. Any issue with that fan, however temporary, effectively takes out the whole server. And even when it isn't failing, it's often making so much noise trying not to over-heat, that I have to switch it off. It's off most of the time now, which isn't what I needed.

It's a shame because otherwise it would be AMAZING value for money. Buy one with two fans at the rear - I intend to!

7 people found this helpful

Graham Risdon

Good Unit - When it works...

Reviewed in the United Kingdom on 18 July 2017

Capacity: 24 TBVerified Purchase

I was disappointed with this item. When it worked it was excellent, but it kept losing its netwrok connection and the only way to rectify was to pull the power - it then took ages to come back online because it had to verify the drives... Decided to go down the WD support route rather than simply sending back to Amazon, so no problem with Amazon.... After a few attempts to rectify, WD agreed to an advance RMA (where you get another unit sent before you have to return the old unit - secured on a credit card).

Problem was WD were out of stock and couldn't supply the same unit so after a few e-mails back and forth, they agreed to supply a new PR4100 (apparently an upgrade on the EX4100). This has arraived and so far has been fine.

So in summary, it's a good unit when it works, but I had problems with mine and looking online, this wasn't a one-off. That said, WD support eventually offered a solution - just hope it continues to work properly!

11 people found this helpful

Muttley32

... this into my home network and found it very easy to set up the options I needed including the ...

Reviewed in the United Kingdom on 17 November 2016

Capacity: 16 TBVerified Purchase

I plugged this into my home network and found it very easy to set up the options I needed including the media streaming facility. I added cloud access to the shares I wanted to and this works great for when I am not at home. The speed is limited by my broadband upload speed rather than anything else, but that is not the fault of this product. I have it on power saving mode, and this does mean that it can take quite a while to access the system the first time, with delays of up to about 30 seconds, but this is hardly an issue. Although it is stated as 16TB if you turn on RAID 1 so that the data is striped across the disks and a certain amount is used for error correction then the effective storage is reduced to around 10.8TB.
It has run perfectly since I installed it about 2 months ago,, with one firmware update being performed flawlessly.

7 people found this helpful

RAB

A nice looking NAS but with caveats.

Reviewed in the United Kingdom on 5 April 2020

Capacity: DisklessVerified Purchase

I bought the EX4100 to replace a DL4100 that failed after a firmware update. It is identical to the DL4100 but with a different MCU. I have always liked the LCD screen which provides information without having to connect to the unit. Inserting the old drives into the new box and getting it to recognise the RAID disks was simple and I am again able to access my data.

I had user account access issues for which I contacted support. After a few emails which didn't resolve the problem it was escalated and was told that the EX4100 firmware has been updated and so access isn't the same as the previous firmware in my DL4100 changing access to the unit. I am disappointed that user access to the unit is now via the internet only and not possible via the LAN like the old unit. I don't use Cloud access which restricts the use of the unit via the LAN only. Access to files and folders across the LAN is possible by mapping drives to shares but not access to the apps. I already had a two drive QNAP NAS which is easier to access. Because of restricted access to the EX4100 without the internet I have bought a Synology NAS which is far superior and like QNAP is fully accessible on the LAN.

2 people found this helpful

Amazon Customer

WD removed multiple features after launch

Reviewed in the United Kingdom on 18 November 2020

Capacity: DisklessVerified Purchase

Initially I was quite happy with this product as it worked fine and provided me with all the things I needed in a NAS. Really good cloud support, backup and synching with 3rd party apps for dropbox and a host of other integrations. However after a recent non-reversible firmware upgrade they have basically rendered it useless.

In November 2020 they released new firmware and Cloud OS5 for the device. This removed a lot of the core functionality of the device. They advertised it as a mini cloud server, with web services, web dav, sql database functionality, external cloud access, and a host of other apps. They removed most of the apps, removed all external network access, added in authentication through their own servers so all your data and usage is logged by them remotely, and removed the option to run a lot of your own services using docker. They also severely limited it's usage as a network drive by removing most of the authentication options and forcing all auth to go through their servers, so things like smart cameras or other network devices you may own cannot store the footage or data to the device as they naturally don't have support for WD's custom redirect and authentication servers.

They turned a functional and useful device into a local hard drive only usable exactly the way they want you to use it, as a network drive for a PC. Most other uses are removed, and all the reasons I purchased it are no longer available to me.

There are hundreds of forum posts on their community portal begging them to reintroduce features, asking why things were moved or changed or altered in ways that removed functionality, and now after weeks of posting most of them are still unanswered or given vague "this is no longer supported in OS5" replies. The worst ones being "that should still work the old way" and when a user follows up stating it does not as the new changes totally alter it, there is radio silence.

If you are looking at the advertised specifications sheet on their site, or the advertised app support, or the cloud features they show off, know that most of that is outdated information and those options are no longer available. Steer clear of this now defunct product line.

3 people found this helpful

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WD 16 TB My Cloud EX4100 Expert Series 4-Bay Network Attached Storage

About this item

Special offers and product promotions

Product Information

Technical Details

Additional Information

Warranty & Support

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Product description

Product Description

Set Contains:

Important information

Energy efficiency class

Energy consumption

Customer reviews

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