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A fine book for those of us who fancy ourselves as dabbling in "street psychology ". The author has the credibility of many years in the FBI, approaching people to hear "pitches" and do things they might never consider. This is a terrific resource for writers and others whose work requires them to undertake that most unnatural act called speaking to strangers.
He aprendido sobre este libro. El poder de la observación y la capacidad que tiene el autor para hacer reflexionar al lector sobre la comunicación no verbal ayudan a ser conscientes de la importancia de la misma. Además, con sus experiencias personales ayudan a mejorar la información que se transmite.
Based on the author's personal experiences and observation of methods that worked for him in key situations, you will nevertheless find most of this backed up by psychological study if you had the need to validate what he proposes.
A quick read, written clearly and concisely with well described examples to try - a really good resource for life or work.