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Ce livre est très agréable à lire. L'auteur fait part de son expérience pour faire parler les gens et les mettre à l'aise. Je regrette simplement que le livre soit aussi court, mais son prix est très réduit également.
I guess if you really need to learn these techniques and you don't have a lot of time (it's only 96 pages in big font) it might be useful as a general guideline, but if you expect to really get a grasp on the top ten techniques to build quick rapport, you should read proper psychological literature. It seems to be less about clear instructions and explanations and more about amusing anecdotes from the author's life which are supposed to serve as an example. I am sorry, but unless I am a middle aged man with a wife and two kids working in the FBI force these anecdotes only serve as mediocre entertainment. I can see what point he intends to make with these stories from his life, but with a title like that it is a bit annoying that all the author seems to talk about is himself. In general I appreciate examples to illustrate a point, but if one chapter contains half a page of explanation of a certain technique and the following five pages are just about a guy who did this specific thing in that specific situation with his awesome yet specific skill set it's just tedious to read. And for a reading experience to get tedious when it only is 96 pages long speaks for itself.
I am really disappointed, but I rated two stars due to the fact that the author added a couple of exercises at the end of the book. That is a step in the right direction, but it is, unfortunately, too little too late.