To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Product came with a dent on the top. Got this for my daughter for college. Unfortunately, they went virtual and so she hasn’t moved in yet. We just opened the box and found dent on top. Wanted to exchange but just missed that window by 3 days 😑. Dent not stop function but just shows not very sturdy.