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I thought this was the best PC laptop out there so I went ahead and bought it. This was less than a month ago and it worked great, but two days ago it just wouldn't turn on. Tried all troubleshooting tips from Lenovo and did not solved the issue. Seller did not provide support at all and refered me to Lenovo. I was forced to go back to my old Lenovo which is still working like a charm. BEWARE!
In summary, I lost all my work, wasted time and money. Now I need to return this and get a decent one.
Overall I am satisfied. Price was good. Specs were excellent. The build quality is excellent! Little to no flex in the screen, very rigid body. The keyboard is outstanding! Best keyboard on a laptop that I have ever tried. Runs quiet, and has good battery life so far. HOWEVER, one thing I am SUPER disappointed with is the speakers. Its my understanding that these are upgrades from the Gen 6 now having some top mounted speakers in addition to the bottom firing ones. The bottom firing speaker on the right side makes a very distracting buzz. At certain frequencies it sounds like total garbage. Some blame loose shift/enter keys, some say its "normal for a business laptop." I'm not expecting MBP quality sound here, but I do expect it not to rattle and sound like a tin can. I want to really really love this laptop, and I intend to keep it, but the poor rattling, tiny, sound of the speaker is REALLY disappointing from a premium laptop. The sound is so poor that I turned off all system sounds because it made me cringe when i heard it.I removed the back case thinking something may have been stuck or wrong. The speaker are screwed in with some kind of vibration dampening rubber grommets isolating them from the case. The speakers are quite loose. I've considered adding a couple very small rubber washers to tighten the fit slightly to maybe cut down on the rattling sound. But haven't done anything yet.
I hate to be such a downer on an otherwise fantastic laptop, but the sound quality leaves a lot to be desired. But overall the good things far outweigh the poor things. I'll use headphones if I intending on listening to a lot of audio.
EDIT- The awful rattle continued to drive me crazy! I purchased a set of very small 1/8” rubber orings and placed them between the speaker screws and the speaker housing. It has dramatically decreased the rattle sound. I am very satisfied with this solution. Very pleased with this device now.
At first, I thought this was a fake. I did not expect a X1 Carbon 7th Gen Intel Core i7-8565U will be this cheap. After I opened it, I checked the system information. Everything checks out. This is indeed 7th gen x1 carbon. If you check the actual Lenovo website, it's 1800 something for 256 GB SSD and $2200 for 512GB SSD. It is so light (2.5 lbs). It got a nice black and business look. 16GB RAM and 512GB SSD is all the power I want. I was thinking of getting Dell XPS 13 or this. But this is lighter than dell XPS 13, so I bought X1 instead of Dell XPS 13. I will be testing this laptop out in the next few days. If I don't like it, I will return it, but so far I love it!
I haven't had this computer six months yet and the computer shuts down on its own and the power button blinks. If the machine isn't plugged in it shuts down and it won't start even with a full battery charge; the machine will shut down. I am beyond disappointed. This is NOT a cheap machine. Now here I am having to send it back for repairs and using insurance I had to pay for. I am without a computer to do my work. This is NOT fair.
The wife & I both use this laptop for college almost exclusively, & it's worked like a charm since we got it 3 weeks ago! I have no complaints about this laptop, as it has worked very well every day that we have used it. Would recommend to any student or home user that is looking for a solid laptop.
Upgraded from an old Yoga machine. While this machine does not flip to tablet mode, I find that I dont really miss it. I LOVE the anti-glare screen, great sound, fast as lightening, and the Lenovo keyboard simply cannot be bead. Overall, I really like the Thinkpad X-1 Carbon.
When you pay for a premium ultra book, you're not looking to send it in for repairs within the first six months. All brands have 'lemon' units -- that's understandable. Still shakes your confidence in the brand. Customer service was mediocre -- took too long for repairs, especially when you do everything via Zoom and can't afford the delay. I wouldn't buy another one.