To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The renewed product listing states: - There will be no visible cosmetic imperfections when held at an arm’s length. - Products with batteries will exceed 80% capacity relative to new.
The laptop I received had 73% battery capacity and was well worn, you could definitely see imperfections at an arm's length. I expected the laptop to be 'A grade' given this guarantee and the premium price, this was not the case and I definitely wouldn't recommend these 'Renewed' products from Amazon.