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The Making of a Manager: What to Do When Everyone Looks to You Paperback – 19 March 2019
Julie Zhuo (Author) Find all the books, read about the author, and more. See search results for this author |
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No idea what you're doing? No problem. Good managers are made, not born.
Top tech executive Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she'd won the golden ticket, until reality came crashing in. She was just 25 and had barely any experience being managed, let alone managing others.
Her co-workers became her employees overnight, and she faced a series of anxiety-inducing firsts, including agonising over whether to hire an interviewee; seeking the respect of reports who were cleverer than her; and having to fire someone she liked. Like most first-time managers, she wasn't given any formal training, and had no resources to turn to for help. It took her years to find her way, but now she's offering you the short-cut to success.
This is the book she wishes she had on day one. Here, she offers practical, accessible advice like-
Don't hide thorny problems from your own manager; you're better off seeking help quickly and honestly
Before you fire someone for failure to collaborate, figure out if the problem is temperamental or just a lack of training or coaching
Don't offer critical feedback in a 'compliment sandwich' - there's a better way!
Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you've always wanted.
- Print length288 pages
- LanguageEnglish
- PublisherVIRGIN
- Publication date19 March 2019
- Dimensions13.5 x 2.1 x 21.6 cm
- ISBN-100753552892
- ISBN-13978-0753552896
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Review
I wish I'd had this book when I started managing a team at Instagram. Julie covers the full range of becoming a manager, from your first meetings with your team to accomplishing huge goals together.
― Mike Krieger, Co-Founder of InstagramJulie Zhuo had to learn to be a manager fast, as her role kept expanding in the hyper-growth environment of a successful Silicon Valley start-up. In The Making of a Manager, she shares what she learned―often, the hard way. She combines cutting-edge analysis of how organizations work with engaging and accessible examples of how theory plays out in real life, with stories of what she did right and wrong.
― Gretchen Rubin, New York Times bestselling author of The Happiness ProjectI've seen so many people thrust into management in high-growth companies with so little guidance. From now on, I will hand them this book. Its practical wisdom is immediately useful for the newly minted manager―and us old ones.
― Ev Williams, CEO of Medium and Co-founder of TwitterJulie Zhuo had to learn to be a manager fast, as her role kept expanding in the hyper-growth environment of a successful Silicon Valley start-up. In The Making of a Manager, she shares what she learned―often, the hard way. She combines cutting-edge analysis of how organizations work with engaging and accessible examples of how theory plays out in real life, with stories of what she did right and wrong. ― Gretchen Rubin, New York Times bestselling author of The Happiness Project
Book Description
About the Author
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Product details
- Publisher : VIRGIN (19 March 2019)
- Language : English
- Paperback : 288 pages
- ISBN-10 : 0753552892
- ISBN-13 : 978-0753552896
- Dimensions : 13.5 x 2.1 x 21.6 cm
- Best Sellers Rank: 10,728 in Books (See Top 100 in Books)
- Customer Reviews:
About the author

Julie Zhuo loves learning about people. As one of Silicon Valley's top product design executives, she leads the teams behind some of the most popular web and mobile services used by billions of people around the world. Julie writes about technology, great user experiences, and leadership on her popular blog "The Year of the Looking Glass" as well as publications like the New York Times and Fast Company. She lives with her husband and two children in California.
Customer reviews
Top reviews from Australia
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If you are a first-time manager, have only been managing a couple of years, are considering taking the step into management, or have never quite grasped how to manage others - then this is a very good book for you. (A wonderful gift for a young woman looking to level up!)
If you are an experienced manager and have good structures in place, this may be a little simple for you.
Top reviews from other countries



Despite this it actually took me a long time to finish, because I kept pausing to think and reflect on what I'd just read, how it applied to my role, past experiences, and how to apply the learning in the future.
I now have two copies of this book; one in the office that I encourage colleagues to borrow and read, and my own so I can always refer back to it.
A must read if you are already, or will be a leader or manager of people.

