This device neede me to connect to the internet to install it. Its a modem. I eventually managed it by going about a mile away to get a sigtnal on my phone to download their app. Installation went fairly well. There are problems with adding things like wifi printers, and resetting passwords. If you try to use their 6 months complimentary support they ask for a serial number. Their website will not accept it even though I was typing it in from a photograph. I could not access the inner software as it also would not recognise the URL given on their website.
On the Plus side, I did a download speed test and it registered 48+ meg download speed, which is very good indeed for our area on Three.com (thats another story). That was helped by a 15db gain external antenna on a 3 metre tall pole on my roof. Without that I get no signal at all.
They give you an app to use. This app found a connection to a phone that I threw away about 3 years back, so I am not mpressed with the software. When I tried to connect my wifi printer it would not. Seems I have to reset the whole set up in order to start over. Pity they did not tell me that to start with.
The kit works well, but the Netgear support and website is dire indeed. May improve if I spend about £80 on a support package, but at the price this thing costs, I would have expected at least a years free support, and one that actually can be accessed. Testing the free support makes me wonder if the paid for is any better?
I have no doubt that when I have ironed out these problems it will be a good device. So far I have spent about 4 hours on what should have taken me about 20 minutes, and got little in the way of results.
Not impressed. During setup, I was pressurised into paying for their anti virus software, despite my system already having Norton. It seemed to be compulsory so I paid an extra £43+ for it. Now trying to reclaim it as I did not activate it.
After a short trial period, I am now being pressed to activate this software, and paying extra for the priveledge.
The router is totally directional, and its range in my house is about 14 feet. Without 2 range extenders that I already had, it is not much use. Probably the most expensive modem I have ever purchased.
Not recommended.
| Wireless Type | 802.11n, 802.11b, 802.11a, 802.11ac, 802.11g |
|---|
