Amazon.com.au:Customer reviews: NETGEAR Nighthawk M2 Mobile Hotspot 4G LTE Router MR2100 - Download Speeds of up 2 Gbps, Wi-Fi Connect Up to 20 Devices, Create a WLAN Anywhere, Unlocked to Use Any SIM Card
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Update: A few weeks living with this device and a few things to note. Trying to turn the thing off can be a nightmare. The power switch seems to 'touch screen' so has no feel and I have spent half an hour now trying to turn it off (via the power off screen) and had no luck. On the opposite end of the process, the start up is very slow indeed. Much slower than my previous device mentioned below. So yes its quicker. But it is such hard work as well.
Previously ... After many years of using a Huawei E5577C and getting great service from it, I thought I'd upgrade to something that has had great reviews as I am sure the tech in the devices is better now than when I got the Huawei unit which was way way cheaper. I'm not a techie sort of person who deals with this stuff on a day to day basis but then I didn't need to be with the Huawei. The Netgear Nighthawk arrived, has a quick start manual and inserting the battery, the item turned itself on. Went through the set up of new passwords no problem, it showed I had an EE card in the device but told me I am not connected to the internet and that my internet connection is disconnected and APN Set up is required. None of this is mentioned in the manual that I can see. Sorry, but what is APN and why do I need to know this when many other devices have been plug and play. I put the EE sim back into the Huawei and it worked fine. So I put the sim back into the Nighthawk, reset it, and it came up with the same message. So it wasn't the changing of passwords etc that were causing the issue. I went and got the ipad and entered the browser address to bring up the dashboard and there made some settings which were intuitive to make and it started to work. The Nighthawk knew I had an EE card in the slot as it showed that on the display as well as the messages from EE, so why did I have to go through all the hassle of going into the dashboard to simply select EE as the sim card in the device. As ever, Netgear devices can be the most puzzling but there is some good news and that is the device on one speed download/upload test (I will do more) was twice as quick as what I was getting on the Huawei which worked but was just old tech. I should also add the battery is twice the size as the Huawei one, if not more and the Nighthawk device bigger and heavier than the Huawei. Lots more testing to be done but in summary, once the hurdles were over come, the unit is solid and fast. - Larry
I’ve now achieved the total of 4 faulty units. NETGEAR don't even bother in responding. They don’t care at all, I’m very disappointed with this router. it has everything to be amazing, but that’s what it is, as you can see, completely useless and rubbish. It also don’t work as a modem, so even if you have a better option to use , it will still you to use their dreadful device. I’m very disappointed and no more return For me. It will be my 400 quid door stopper. Thanks amazon for the amazing product!
Initially had problems with the first firmware which stopped charging when the device was around 38 degrees. This was a common problem for lots of people. So far did not get that problem after the latest firmware.
In poor reception area I get about 0.6 MB (about 4-5 megabits) down and 1 MB up speed, and in excellent areas 5.5 MB down and about the same up.
The build quality is good, but not exceptional for the price. I actually prefer the non touch screen of the MR1100, because the screen keeps activating whenever I accidentally brush across the buttons when I am getting out of pocket etc. Short 5s or so, but all contributes to draining battery.
Battery life on light use is around 18hrs. Yet to try constant download.
In this model they took away the SD card slot. Would be nice to have it considering it is £130 more than the MR1100 which has one. Also for this price another ethernet port would be good.
This is an initial review relating to the Netgear Nighthawk MR5200 which was boughr 6 Jan 2021 (the initial pubished review date is wrong!). The M5 has given a very good overall impression so far BUT given the exceptionally high cost, I offer the following comments:
Initially then, the initial setup was strangely problematic at first start-up, but after a very straight forward for network selection.
Specifically, on initial start-up: The unit kept recycling on/off by itself. Weirdly, after I took the supplied cable out the unit then began start-up normally. Afterwards, all has worked as normal.
Network connection: the MR5200 picked up the network straight away after selecting the relevant ‘APN’ setting. It also self-updated the firmware.
Coverage/speed: I live in an exceptionally poor mobile signal area which has been dropping from good to “very poor” to mostly “unusable”. Therefore, I did a ‘broadband’ speed check and on first go it was MUCH faster than my old network provider unit (from 250-850kbs…yes really kbs!) and the initial test showed around 20mbs.
Then I tried a large download of iPad latest update. Strangely the unit kept drooping and reconnecting with the network repeatedly. Investigation ended up indicating it was something to do with the (brand new) nano sim. I removed the sim, replaced it and got absolutely no signal/network access at all. I removed the sim again and very gently pushed it all the way into the holder withdrawing it and re-pushing it all the way back into the holder. The result was not only a stable signal but even faster speeds of around 25mbs. Then I used an external ts9 antenna, and the speed jumped to around 45mbs! More future adjustments in location etc may well help.
SIM installation: In case anyone else has similar problems on start-up, the indication is the nano sim must be in exactly the right place to get a stable physical/electrical connection, and that connection may not be easy to achieve first time.
Summary: some strange issues on first start-up and sim connection but once achieved is blisteringly fast compared with what I had before! Given the scary price I had expected no problems on using the unit so the initial issues are disappointing. On the plus side, even without fine tuning and learning the intricacies of the unit, it is amazingly fast and has much to commend it not least of which is good ‘future proofing’.
I have had the unit for only a short time so I may add comments at a later date.
UPDATE: I have just replaced the SIM with a new one to cope with a latest Apple iOS update, and I have the same connection SIM problems as before. Specifically, it keeps dropping network connection.
So, given the eye wateringly high price, I cannot recommend this now unless you a) have the patience of a saint and b) very 'deep pockets'. Given this price, a Netgear customer should have trouble free setup and use!
Update 2: (04-02-2021) Amazon have offered to replace the M5 when they have stock, well done and 'full marks' to them for this. I have tried to phone NETGEAR for technical support and after three calls. long waits and call cut-offs I report please don't bother with Netgear they could not care at all about new product problems or their reputation! Sadly, I still cannot recommend the Nighthawk M5.
Utilisant fréquemment une connexion mobile nomade, j’ai acquis ce modèle pour ses performances et je ne regrette pas. Affichage rapide des pages, téléchargements rapides. Par rapport à mon précédent modèle, c’est le jour et la nuit concernant les débits.
Points forts : - Facilité d’installation et de configuration (tout se fait directement sur l’écran). - Support de multiples connexions en parallèles (testé avec plus de 10 appareils en simultané). - Performance en 4G excellente (vitesse d’affichage, comme le débit). - 3 types de connexions possibles : Wifi, USB, Ethernet - Fonctionnalité de relai en cas de panne de votre internet à domicile. - Très bonne autonomie sur batterie (la journée sans problème). - Mise à jour de firmware accessible et simple. - Peut servir de powerbank. - Bonne stabilité.
Point à améliorer (par mise à jour de firmware) : - Fonctionnalités du firmware un peu chiches pour un produit à ce prix. - Pas d’attribution manuelle d’adresse IP. - Impossible de ne pas afficher les éléments de connexions wifi (possibilité de les masquer, mais en cliquant dessus, il est facile de les voir). - Portée wifi limitée, y compris lorsqu’il est connecté sur secteur. Couvre la pièce où il se situe et les pièces périphériques, mais difficilement plus (pas trop grave pour un routeur portable). - Impossible de configurer un réseau 2,4 ghz et 5 ghz avec le même SSID.
Points faibles : - Surface brillante. C’est joli, mais elle se raye facilement et on y voit toutes les traces de doigts. - Couvercle d’accès à la batterie / la SIM un brin fragile. - Ecran tactile capricieux. - Absence de support de l’esim (SIM classique supportée). - Tarif trop élevé.
When i powered up the Nighthawk it was in an Arabic language which I then had to spend time on google to find a solution. It does not improve Signal...it is no different to the hotspot signal on my Ipad. Im struggling to see how they can justify the price, very disappointed
This is sadly a very expensive brick. If you want a working wi-fi internet connection on the go for your phone or laptop and nothing else, well... it almost just does the job as long as you do not want any LAN devices to interact with each other. Many other far cheaper devices do the same thing the Nighthawk M2 does well witch is to just connect to the internet. No ethernet printers can communicate properly with Wi-Fi devices. The internet speed is not worth the money since it is well within the range of a 15 pounds device. I know the technology is capable of much more but that doesn't mean you will get it (I did travel around with it to see how it behaves both fiscally and changed between 3 different ISPs). If you think of doing any port forwarding, forget it. It doesn't work. If you want DLNA/UPNP devices to do some network streaming, again, forget it. It is working with so many interruptions that it's not worth the bother of having to constantly reset the router. It is a very nice promise with a very heavy price tag. Sadly it doesn't deliver on that promise. Actually, older generations are probably much better. Netgear doesn't bother to fix the bugs on this one, it actually has created more bugs with its firmware updates. Who knows how many features I haven't tried and how they work. Good luck to any new buyers!
Hard product to review, not many comparable products on the market. Personally it's got me out of trouble not being able to have wifi installed in my house currently. It works, I'm getting very variable speeds [8 mbs to 101 mbs] even using ethernet cables and the router always showing 4G+ in an urban area with strong wifi. Still to try connecting a Poynting arial to see if that makes for a steadier connection when I get the right TS9 connectors. Main sticking point is the construction of this thing, considering its almost the same cost as an iPhone it's all plastic body makes it feel so cheap. The back which requires removing often if using the battery has an absolutely appalling design with snap on clips, can easily see those failing. Personally I just have it plugged in full time without the battery installed. So, if you need emergency wifi or you're travelling this is a good option with a data only sim card deal.
It’s very expensive and not that great. I reset the factory settings and then I couldn’t connect to the Vodafone network... ??? It was literally working fine before resetting. Something so simple should not break such a expensive bit of kit. Shop around before you buy this, you can get the same connection speed for much much less. I did try a different router and the SIM card is working fine. I tried talking to Netgear and the Netgear community and they were just not interested. So I’m sending it back.
I have been using a Huwaei MiFi unit in our motorhome. Even with a £200 external roof mounted 4G arial the speed/performance was poor. So much so I purchased another Data Sim from another network to see if this would improve it. Sadly it did not... I read a few reviews on the M2 and all were positive, except the fact its REALLY expensive. Anyway as we full time in our MoHo I decided to give it a go and try to ignore the price !! I said to myself, anything less that perfect I will return it. Anyway received, inserted SIM card, set up the APN for the network (it does not arrive with many already defined) and BANG, I went from 1.5MBs to 12-15MBs, same network, same arial, only change was the Netgear. Its been running 24-7 for 5 days now (with USB power plugged in) and cannot fault it. Never drops a signal, external 4G or internal Wifi. I am super impressed with it ... YES its bloody expensive, but if your struggling with getting good quality 4G Wifi on the move, I recommend this 100% ...