To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Soft Cloth book is lovely with crinkly pages and soft. However, the gift box arrived battered and damp with water marks. Luckily didn't ruin or mark the book, but means I can't give the book in the box as it's for a gift. What was even stranger was that the amazon cardboard packaging was fine, and not damaged or wet so the presentation box was already damaged when left the warehouse!