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QNAP TS-431XeU-2G-US 4-Bay 1U Short-Depth Rackmount NAS with Built-in 10GbE Network

Brand: QNAP

25 ratings

Price:

$724.47 + $87.96 Delivery

ARM Cortex-A15 Quad Core 1.7GHz, 2GB DDR3 RAM (max 8GB)
SATA 6Gb/s,1 x 10GbE(SFP+), 2 x 1GbE, Hardware encryption, Container Station
Surveillance Station, max 1 UX-800U-RP/UX-1200U-RP Expansion Unit

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Product Information

Size:2 GB RAM | Style:NAS

Technical Details

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Other Technical Details

Brand

QNAP

Series

TS-431XEU-2G-US

Item Model Number

TS-431XeU-2G-US

Product Dimensions

29.11 x 43.89 x 4.39 cm; 5.33 Kilograms

Item Dimensions L x W x H

29.1 x 43.9 x 4.4 centimetres

Processor Count

Item Weight

5.33 kg

Manufacturer

Qnap

ASIN

B0768QZ81Q

Is Discontinued By Manufacturer

Date First Available

2 May 2018

Additional Information

Customer Reviews

25 ratings

3.9 out of 5 stars

Best Sellers Rank

38,658 in Computers (See Top 100 in Computers)
35 in Network Attached Storage (NAS) Enclosures

Warranty & Support

Amazon.com.au Return Policy:You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is "dead on arrival", arrives in damaged condition or is still in unopened boxes. Amazon may test or inspect returns. If Amazon finds a customer has misrepresented the condition of a return, Amazon may impose a fee equal to up to 15 percent of the merchandise sales price. Any returned computer that is damaged through customer misuse, missing parts, or in unsellable condition due to customer tampering may result in the customer being charged a restocking fee based on the condition of the computer. This policy does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. To view full returns terms including return instructions, merchandise-specific requirements and exclusions see our Returns Policy Page. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

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Product description

Size:2 GB RAM | Style:NAS

ARM Cortex-A15 Quad Core 1.7GHz, 2GB DDR3 RAM (max 8GB), SATA 6Gb/s,1 x 10GbE(SFP+), 2 x 1GbE, Hardware encryption, Container Station, Surveillance Station, max 1 UX-800U-RP/UX-1200U-RP Expansion Unit.

From the manufacturer

The Right Fit NAS for Your Rack and Your Budget

The high-performance quad-core short depth TS-431XeU includes a 10GbE SFP+ providing 10GbE at an affordable price. The TS-431XeU is a cost-effective storage solution designed for growing businesses looking for backup, restoration, private cloud, storage for virtualization, and to future-proof their IT infrastructure for 10GbE networks.

AnnapurnaLabs AL-314, 4-Core 1.7 GHz Processor
2GB / 8GB DDR3 (max 8GB)
1 x 10GbE SFP+ port
Short depth rackmount form factor
Snapshot Support
RAID Support
AES 256-bit encryption

Impressive Storage Features


Impressive 10GbE Ports to Facilitate Large Data Transfers 10GbE is capable of delivering lightning-fast throughput for businesses that demand higher bandwidth for virtualization and fast backup & restoration for an ever-growing amount of data.	Extra Data Security with RAID The TS-431X2 supports SSD caching to greatly boost the IOPS performance of storage volumes and increase operational efficiency providing both affordability and performance by combining SSDs and HDDs.	Robust Security Features QNAP helps keep your data secure with advanced security features such as, AES-256 bit encryption, two-step verification options, IP and protocol access control, snapshot support, and more.

Smaller Footprint for Bigger Opportunities

The TS-431XeU has a depth of only 11.46 inches (291 mm). This makes the TS-431XeU an excellent choice for smaller racks, and the unused space can be reserved for cabling or ventilation. The TS-431XeU is space-saving for flexible deployment and is especially suitable for multiple locations and applications including offices, audiovisual rooms and security surveillance recording.


	TS-431XeU	TS-463XU	TS-453BU	TS-431X2
CPU	AnnapurnaLabs, Alpine AL-314 Quad-Core 1.7 GHz	AMD G-Series GX-420MC quad-core 2.0 GHz	Intel Apollo Lake J3455 4-core 1.5GHz	Annapurna Labs Alpine AL-314 4-core 1.7 GHz
RAM	2GB / 8GB DDR3 (max 8GB)	4 GB DDR3L (max 16GB)	2GB / 4GB / 8GB DDR3L (max 8GB)	2GB / 8GB DDR3 (max 8GB)
10GbE	1 x 10GbE SFP+ port	1 x 10GBASE-T	Optional with PCIe expansion	1 x 10GbE SFP+
PCIe Slot	-	1 x Gen 2 x 4 (Pre-installed with 10GBASE-T port)	1 x Gen 2 x 2	-
Form Factor	Short Depth Rackmount	Rackmount	Rackmount	Tower

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Customer reviews

5 star		54%
4 star		16%
3 star		11%
2 star		7%
1 star		12%

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LAA

Conectividad fibra óptica

Reviewed in Mexico on 31 January 2019

Size: 2 GB RAMStyle: NASVerified Purchase

Hola llegó en tiempo y forma
Dos factores,el primero un precio inigualable relación costo y lo que ofrece muy buenas.
La entrada de fibra óptica permite tasas de transferencia mucho más altas qué con cualquier conexión vía UTP..
Saludos

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Carmen Lien

it was perfect

Reviewed in Canada on 13 December 2018

Size: 4 GB RAMStyle: NASVerified Purchase

did what i needed

jcgoobee

Good performance NAS for advanced home user or SMB

Reviewed in the United States on 18 January 2018

Size: 2 GB RAMStyle: NASVerified Purchase

This is a new, late 2017 / early 2018 rack mount NAS that I have purchased. The unit arrived in a cardboard box with two styrofoam for protection. Nothing fancy. It came with the rack mount kits which fits the standard 19" rack with two puller that you can easily mount and dismount from the rack. I paired this NAS with four, 4TB Western Digital NAS drives. Installation was a snap but took overnight to fully initialize the whole setup to RAID 5 with encryption enabled. The fans are very good quality and low noise level.

The QTS (QNAP's own OS) contains many features that are so useful, such as VPN (known as QVPN) servers, which can do PPTP, OpenVPN, and L2TP. Surveillance Station that can act as a NVR with two licenses. You have to pay more if you want more cameras to be attached to the NVR which costs around $70 each, which is a bit pricey but you only have to pay once. QNAP has its own app store and more of them are free to download and use. The learning curve is not steep at all but it does require some fundamental technical knowledge as far as networking and storage terminology. Once you get everything setup, you can leave it as it and forget about it.

I do not have a SFP+ in my network but the two 1GB NICs are fast enough. It has four USB ports which can attach an external drive, or UPS for monitoring purpose with it.

This is a rack mount model, for $550, you can't beat that, especially for its features and small foot print (1U with 12" depth). So, why 4 stars and not 5? There are some areas that should be obvious and not expensive to add on. For instance, at least one of the USB ports can be put on the front for easy access. Why put all 4 in the back? Also, the unit only has 4 HD status, 2 NIC and 1 SFP+ indicator. It'd be super helpful to put a small message enabled display at the front to show relevant NAS info. I also own a QNAP TS-453 Pro and it has all that but it's getting old though, so I upgraded to a newer model.

Useful tips: Buy the base model with 2 GB installed and not replace it with a 8gig RAM yourself. If you purchase a 8 GBs RAM installed model, it'd cost $150 more, are you kidding me? You can purchase a 8 GB RAM for less than $40 if you shop around, and it doesn't take much efforts to install it. I have attached some pictures for your reference.

If you find this review helpful, please give me a thumbs up. Thank you.

Product Update 1: 1/29/2018 -
A week after I got this NAS, I noticed that the the remote backup app, named Hybrid Backup app did not work. The symptom was like this, when I attempted to make backup from my new NAS to the old one, I was unable to use the drop down menu to select my old NAS, given that they are in the same subnet. However, if I remove Hybrid Sync app, I was able to use the good old backup/restore app to do scheduled remote backup. I contacted QNAP support a couple of times about this symptom, the first tech I talked to, said I was using a non-supported memory module, which I knew that it was a complete BS. I then talked to the second tech, he, just like the first tech, did several TeamViewer remote session and couldn't figure it out. As of today, there was a release of new Hybrid Sync app, which has fixed this bug instantaneously. Therefore, I feel that the QNAP techs were not informed about this bug or there was an internal communication problem. Should this bugs been caught or flagged, the tech would not have to give the caller run-around. All they had to do, is to report the bug to the development team and debug it. It's a bit frustrating about this little episode but other than that, this unit has still been working great and stable. No other issues spotted so far.

Product Update 2: 3/6/2018 -
The system has been extremely stable. The only time that I had to restart it, was due to firmware upgrade which restart is always mandatory. I noticed that the restart time can range from 10 to 17 minutes, which was significantly longer than my Intel Celeron based 453-Pro. Last but not least, although the unit has three ventilation fans, it tends to warm up quite a bit if stacked on top of another 1U network unit. It's good idea to leave some space (1/2 U maybe?) on the top of the NAS, which will help to ventilate better.

32 people found this helpful

ProductReview mg

Not very reliable

Reviewed in the United States on 24 June 2019

Size: 2 GB RAMStyle: NASVerified Purchase

I was a long time Synology NAS user and, for the most part was very pleased with Synology. I thought the past few generations of QNAP NAS offered a better value than their Synology cousins so I moved over and since have had 3 QNAP NAS. I have a TVS-1282 along with the TS-431XeU that I had planned to use as a backup device.

I was interested in the TS-431XeU because of the 10GBe connection, along with its regular gigabit connections and the short chassis. I upgraded the RAM and set it my rack. The initial reaction was very good. Once I got the rsync working I could 'forget' about the TS-431XeU as it was accomplishing it's designed task.

Then it stopped connecting. One day I noticed there were no backups. And I couldn't connect. I reset the device but I still could not connect. The RMA process for QNAP is a bit cumbersome as the technicians ask the same questions, via email, over and over and don't seem to actually read the responses.

Once I got the RMA it was the normal, sit and wait. It took about 3 weeks to send and then receive my replacement. At least it worked....until it didn't.

This time all was well. I ordered a new TR-004 to attach to my TS-431XeU to extend my backup capacity. Everything went smooth for about 2 days when I noticed the TS-431XeU was off. I have almost all of my electronics (NAS, Computers, Switches, TVs etc.) plugged into UPS devices. We don't have problems with power I just like the clear flow and when there is any issue with power ( I live on the outskirts of town) the UPS protection normally takes care of things.

So, I check my TS-431XeU, check the UPS, power cable, pretty much everything and no power to the TS-431XeU. I pull it out of the rack, plug it to my workbench and....nothing. I get lights on the NIC ports but nothing else, no fans, no lights, no sound.

During the dreaded RMA Q&A&A&A dance the technician asks me to replace the RAM. I asked it why and he said that RAM is known to cause power on problems. I have worked with computers since the mid 80's and I have seen RAM cause BOOT problems but never cause power problems. Especially in a device that had been running for a year already. So, I replace the RAM and lo and behold, no power. Fortunately, QNAP makes upgrading (and replacing) RAM pretty easy.

I am now without my TS-431XeU for the second time in little over a year. Thank goodness for QNAP's warranty but honestly, while I really like the device because of it's form and function, I cannot recommend the TS-431XeU due to the lack of reliability.

9 people found this helpful

Amazon Customer

This is a new product, and may have issues

Reviewed in the United States on 4 May 2018

Size: 4 GB RAMStyle: NASVerified Purchase

QNAP has a very good feature set for the price. Their management interface is very good. I did have some issues getting their certificate to work through my firewall. I wanted to try something in the newer firmware, unfortunately I haven't been able to try it yet (read below). If I allow the array to auto configure (UPNP) the array took over for my website. It wasn't a problem for me, I just disabled UPNP on my firewall, and I was back on the air. The newer firmware looks like you can configure which services to setup, so that may no longer be an issue.

The SFP+ port works great, I doubt it will scream without SSD's but that's ok. I was impressed by the transfer rates compared to the array this is replacing. And since this unit is shorter depth, it works great in the network cabinet in my home office. Everything seemed perfect, but...

The array died after 3 weeks. I reached out to QNAP and they replaced it, but the replacement died in 2 weeks. Both units died in similar ways and would not power on. Unfortunately for me, this has now stretched past Amazon's return policy. I reached out to Amazon, and they are unlikely to allow me to return this now. So I am stuck with a second dead array, and have to wait on what QNAP will do next. I am concerned this product may be a little too new to market, and has issues. I have nothing bad to say about QNAP, or their support team. It's just this model may have something terrible wrong.

When this get's resolved, I'll try to find this and update what happens here. I really wanted to mark this with 5 stars but for now, unfortunately I have to rate this unit very poorly.

14 people found this helpful

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QNAP TS-431XeU-2G-US 4-Bay 1U Short-Depth Rackmount NAS with Built-in 10GbE Network

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Product Information

Technical Details

Additional Information

Warranty & Support

Frequently bought together

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Product description

From the manufacturer

The Right Fit NAS for Your Rack and Your Budget

Impressive Storage Features

Impressive 10GbE Ports to Facilitate Large Data Transfers

Extra Data Security with RAID

Robust Security Features

Smaller Footprint for Bigger Opportunities

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