Top critical review
Bad Quality, Bad Service. Never again!
Reviewed in Australia on 21 November 2020
I bought this Mouse 8 month ago. Now the side grip starts to move an block the right Mouse button.
The glue under the grip pad is not really sticky anymore and I can remove the grip easy.
After A short time of using the grip pad slides up and blocks the button. I still can use the button but I have to push it much harder den usual. I can push it back in position but it slides back after few minutes.
Not useable for a gaming mouse.
I contacted the Razer Support but the doesn't want to help.
That is what they wrote:
" I forwarded the case to our higher support team but failed to proceed with warranty claims as after careful inspection and investigation they deemed the device as not defective. It is only a minor cosmetic issue due to extensive usage."
It is a minor issue? mhh okay. But "due to extensive usage"? I only use the Mouse about 10h a week. I think a gaming mouse should be a bit more resilient.
After a bit of research, I am not the only one with this issue.
Fazit: The Mouse itself is good but not the quality. Don't buy it!