To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I hoping to love this but I didn’t. It’s a very nice shampoo, smells nice, cleans nicely. However, it made the top of my hair flat looking and that’s not a good look. Expected more and was sadly disappointed. Not for me.