$245.38

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Simplisafe Doorbell - Compatible with SimpliSafe Home Security System (New Gen)

Brand: SimpliSafe

742 ratings

Price:

$245.38 + $10.13 Delivery

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Package? Delivered. Dog? Walked. Front yard? All clear. Bad guys? Not here. Watch over it all—without leaving your seat—with the SimpliSafe Video Doorbell Pro.
Unlike other doorbell cameras, Video Doorbell Pro uses two different sensors - one sensor identifies the heat signature of people, another detects human form. You’ll only get alerts for things that count.
We custom built how our doorbell uses power, so it can work with almost any type of home or doorbell setup.
With a super wide field of view, you can see everything happening out front in the bright light of day or dark of night—in perfectly crisp 1080p HD.
Compatible with your SimpliSafe home security system. (New generation)

Product details

Product Dimensions : 19.56 x 10.92 x 10.16 cm; 226.8 Grams
Date First Available : 4 June 2020
Manufacturer : SimpliSafe
ASIN : B089PNGL41
Item Model Number : VPD301

Best Sellers Rank: 26,163 in Home Improvement (See Top 100 in Home Improvement)
- 171 in Door Chimes & Bells

Customer Reviews:
742 ratings

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Product description

Doorbell Pro alerts you when someone’s at the door—even if they don’t ring the bell. With a super wide field of view, you can see everything happening out front in the bright light of day or dark of night—in perfectly crisp 1080p HD. And it’s designed to work with doorbells on almost any type of home.

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5 star		74%
4 star		13%
3 star		5%
2 star		2%
1 star		6%

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Top review from Australia

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Belatchew Nadew

The door bell and camera should not be sold in Australia.

Reviewed in Australia on 4 January 2021

Verified Purchase

The simplicam app and simplisafe app are available and zoned for US only. This rendered the doorbell unusable in Australia

Helpful

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GBarrington

Super easy to install for certain types of user. Revised edition!

Reviewed in the United States on 31 July 2020

Verified Purchase

Updated 8/1/2020 & 8/5/2020 - Also 8/31/2020

I read somewhere that SimpliSafe designed their doorbell to be a good basic Video Doorbell that would be super easy to self install and use. If you need/want advanced features, you want a different system. Or if you have a situation that lies outside their targeted customer, it gets a tiny bit more difficult to install. But in most cases, not by much.

Their target customer is a person who can use a screwdriver, who can drill a tiny hole in the exterior wall (if needed), who can find the main power switch for the doorbell at their powerbox/fusebox, who has a mechanical chime (not digital) already installed on their existing doorbell. OOPS! One other thing, be able to read and understand instructions! If you meet these criteria, your installation will likely be in 20 minutes or less.

I meet the above criteria, but I have a VERY low tolerance for poorly designed self install instructions. The whole self-install scenario went VERY smoothly for me.

Everything works as it should, except for one thing. I haven't tried to contact Simplisafe customer service yet to remediate, I literally just installed it and wanted to write about installation before I forget. Although I am extremely good looking for my age, I am old and forget stuff. I will update as time goes on.

* It connects to my Orbi, 2 node, mesh router
* The chime rings both at the mechanical chime and at the volume-controlled SS base station.
* A notice is sent to my phone.
* I can see who is at the door.
* It integrates quite well with my Simplisafe Security system.

* I can't get the audio to play when I press the talk button in my SimpliSafe phone software. (yet - more info later, when I have it) this will be a good test of the Simplisafe customer service!

* I have NOT yet tested the night time view.

For the most part, it does exactly what I want. The view is a super-wide angle, and while the image shows distortion, it's not as distorted, in my eyes, as much as some video doorbells. The camera control allows you to select 1080p, 720p, or 480p. The default is 720p the image quality is crisp and sharp, and not too laggy.

480p will be faster, and take up less room in storage, but will be significantly lower in image quality. 1080p will be slower, take up the most room in storage, but be significantly higher in image quality. I am comfortable with the quality and speed of 720p. It's a doorbell, not "Game of Thrones".

At this point, I would say I'm over the moon happy with the installation, but concerned a bit by the audio issue. I can't give it 5 stars yet, but I think 3 stars might be too harsh.

REVISED: Changed to 5 stars. In experimenting with this doorbell. I have discovered that the audio problems completely disappear at 480p, and the image quality on my Android phone, Android tablet, and 27 inch PC monitor at 480p is quite good. The video loads and runs a bit faster as well and I don't lose a connection People who have been having this sort of trouble would be advised to try the 480p before trying the tech support people.

The night time view is good and clear with the porch light either on or off, though having the porch light on is better.

I've been getting 3-4 false movement detected messages a day, but I haven't yet tried any sort of remediation on that yet. If it becomes problematic, I will report back.

Right now, I'm quite happy with the ease of installation, integration with the SimpliSafe security system, and with its overall operation. It isn't the most advanced video doorbell on the market, but it covers all the main functions I am looking for at a most reasonable price. The 480p dimension setting is adequate to the task.

I think for existing SimpliSafe users, this must be seriously considered, for others . . . mmm - it probably ought to be considered. There ARE going to be viable other options out there, some more advanced, some cheaper, but I think this hits the 'sweet spot' for a combination of features, quality, and affordability.

LAST REVISION, I promise: I resolved the 480p - 720p issue completely. I noticed that even though the Orbi mesh router wall node was only about 10 feet away from the doorbell on the other side of the wall. The doorbell app told me the signal was "weak". I had an additional outlet almost directly below the doorbell on the other side of the wall. I plugged the router node into that outlet, and the signal changed to "strong". This allows me to use the 720p screen dimension with no problem and full audio. If your signal is weak to the doorbell, your wall or door may be part of the transmission problem. In that case, you will need to consider moving your router closer to the doorbell. (Mesh router systems make that easy!)

For the false movement detected - The setup parameters in the app allow the user to prevent certain areas of the screen for being used for detection. I turned off that part of the screen that showed the road and sidewalk in front of the house and that stopped the false movement notifications, except for the odd child running across the lawn. and in our neighborhood, they are all odd.

LAST EVER REVISION 8/30/2020: I'm finding that the audio capability is the least useful feature of a video doorbell. I would say the single most important feature for me, has been the notification at my smartphone, and at my Samsung Smartwatch. That is extremely useful.

The video itself is useful somewhat if you need a record of who is at the front door. I suspect, however, Video's most value is in providing a record of whatever is happening in the front of the house during a break-in or other emergency situation.

Audio? Frankly, I haven't had a reason to use it. Delivery people drop a package at the door, ring the doorbell and head back to their truck. People coming to visit, need to have us greet them in person, and we rarely have door to door vendors in our neighborhood. It might be marginally useful to record audio in the above-mentioned emergency situation, but I have not needed to talk to someone remotely even while the doorbell is new, and I am looking for situations to do so.

116 people found this helpful

William G.

Good doorbell, needs an anti-theft housing, imho.

Reviewed in the United States on 12 September 2020

Verified Purchase

My Father gave me his old SimpliSafe system because they upgraded him to the gen 2 system for free for being a long time customer. I’ve been quite happy with the hand me down system, so I was biased toward SimpliSafe when I was looking into doorbells. After researching, I decided to get the SimpliSafe offering because I want the simplicity of one app and a cohesive system. I’ve been pretty happy with the doorbell. The night vision has a bit of noise or reflection, but aside from that the video is great! I was not happy with how easy it would be for someone to rip it off. It has a mounting plate with a security screw locking it on, and a normal person is unlikely to have the tool to loosen the security screw. Unfortunately, tweakers are not normal people, and It also sticks out from your door trim quite a bit, so a thief could easily rip the whole thing off. I’d presumably have video of them stealing it, but I’d rather it wasn’t stolen in the first place. I knew it wouldn’t last a night in my neighborhood, so I made a wooden housing that encased the whole unit so they can’t get a grip on it. It’s been there for about a month, so it seems to be working.

63 people found this helpful

Amazon Customer

you WILL be disappointed !

Reviewed in the United States on 25 September 2020

Verified Purchase

SimpliSafe offers
ZERO solution for having the
option of TWO different sources
of audio alerts. if the base unit is
upstairs you cannot hear it at night
if your bedroom is downstairs.
even in a single-story, if the distance is
too great, no alerts will be heard when
they are needed the most; at night !

if they designed a keypad with audio
it would solve this.
in all the chatrooms this is the
biggest and most common complaint.

their recommendation is to buy a
baby monitor and place it close to the
base unit.
REALLY ???
THATZ your hi tech solution
to this unacceptable system FLAW ???
this is beyond maddening
on so many fronts
for a company of this stature.

they
need to highlight
that this function is unavailable
within their package.
period the end. full stop.

21 people found this helpful

K. Marquis

Need strong (expensive) and interference-free wifi to work

Reviewed in the United States on 12 August 2020

Verified Purchase

Hi, the product is relatively easy to install, but unless you have a very STRONG unimpeded wifi signal and very LITTLE 2.4 interference, the camera function doesn't work. Customer service folks are GREAT, but they can't make the product do what it appears not to be able to do about the weak wifi and interference issues. This is a doorbell that is meant to be outside. I have placed a wifi extender about 2 feet away from the doorbell and it still doesn't work. No bueno. Now I have to place another call to support. I'll update after I get through.
October 1, 2020 update. Had to get a stronger WiFi extender putting it about 3 feet away on the inside of the front door. Now the doorbell can works, but not happy about the extra expense I had to pay to get it to work.

16 people found this helpful

Dean M.

Wasted two days trying to install

Reviewed in the United States on 21 August 2020

Verified Purchase

The doorbell would not connect to my wifi. Nothing I tried worked. I have two outdoor cameras from SimpliSafe they won't connect either. I talked to tech support and the person I talked to couldn't help and put me on hold to get help. The phone went dead and I gave up.
What makes me really mad is I bought two cheap cameras and they connected to my wifi within a few seconds after entering my wifi data. [ they had other issues and were returned ]
I started to believe that if you want real security call a reputable security company and have them install and monitor your system. It may cost a little more but you will save on aspirin and aggravation.

14 people found this helpful

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Simplisafe Doorbell - Compatible with SimpliSafe Home Security System (New Gen)

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