|Special Features||Noise Cancellation|
|Number Of Items||1|
|Microphone Form Factor||Built-In|
|Headphones Form Factor||Over Ear|
|Battery Cell Composition||Lithium Ion|
|Includes Rechargable Battery||Yes|
|Product Dimensions||7.5 x 18 x 22.5 cm; 255 Grams|
|Item Weight||255 g|
|Item Model Number||WH-1000XM4|
|Batteries||1 Lithium Polymer batteries required. (included)|
|Date First Available||6 August 2020|
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Sony WH-1000XM4B Wireless Noise Canceling Headphones, Black
- QN1 HD Noise Cancelling Processor
- Up to 30 hours battery life (NC on/ 38 hours NC off ), USB-Type-C/Quick charge; 10 mins = 5 hours music
- Hyphens to ‘Speak to Chat’ and Quick Attention mode
- Wearing detector; automatically pause your music
- Built-in Google Assistant and Amazon Alexa, 360RA compatible and Sony Headphones Connect App
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Featuring Sony’s industry-leading Noise Cancelling technology, the WH-1000XM4 pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. A refined design promises even better wearing comfort, whilst premium sound is assured, thanks to Sony’s HD Noise Cancelling Processor QN1 and suite of other Sony audio technologies.
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While they seem like an incremental upgrade in every way (and worked great for a little while), I had major problems with static/crackling coming from the right earphone after a few hours of use. I returned that pair to Amazon and received a new pair super fast (fantastic customer service as usual). However, after a few days the replacement pair developed the same issue!
After some research I found that apparently it's to do with condensation building up in the ear cup and interfering with the ANC, which is not properly insulated (wtf sony). The problem seems a bit too widespread for comfort, and coupled with my anecdotal evidence, this is deal breaker for me on a $550 pair of headphones. Won't be trying a third pair.
I learned my lesson though - don't buy things as soon as they're released - wait for other people to find all the issues first.
The purchase of these headphones came down to the fact that they finally offer multipoint connection to be able to make phone calls and conference calls or listen to music without the constant need to disconnect and reconnect between the laptop and phone.
Malfunction: Item does not connect to two Bluetooth Devices at the same time. I bought this item specifically as Sony has finally implemented Multipoint connection. I am now not able to work with it functionally going between conference and phone calls.
I've tried numerous devices > Iphone & Mac > Android & Mac
I've also implemented phone settings of > 'Call Audio' only with 'Media Audio' switched off > Sony WH1000XM4B still does not allow connection to two devices simultaneously > Always comes up with error message of: "Failed to connect" - "Unable to connect WH1000XM4.
Side Note: Bad audio quality on zoom and microsoft-team conference calls > Co-workers described it as the sound of "being in a tunnel". > Bad call sound quality was present in all bluetooth settings -ANC/ Ambient On/ Ambient Off
SONY WEBSITE DISCLAIMER:
For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button."
I've been trying to get an exchange item or return the item for the past week, sony keeps connecting me with their technical team which are overseas operators with only a script and not the necessary technical knowledge to actual offer a proper solution.
-Sound quality and ANC is excellent. Ive spoiled myself with the ANC, invites me want to wear these everytime.
-cripy highs, great mids, and perfect bass, not too deep bass
-I normally wear em 5 hours straight with no issues of uncomfort
-dual connection is great but not excellent. This is the main reason i got this instead of the xm3. Occasionally ill have issues switching devices and the sometimes the sound doesnt switch instantly. I need to pause the music or video from the 1st device to be able to hear the other device
-great for productivity, i can focus even with no music on just having the ANC on. Gets me to another realm while working
-not the best for phone calls or zoom calls. On ANC mode, i barely hear myself which makes me shout whenever i speak. I was expecting whenever on calls, it automatically sets to pass through mode but it doesnt.
-turned off speak to chat feature as it is annoying
-not great for workout, might slip off your head if you jump too much
-would have been perfect if they implemented the wheel dials like from surface hb2 for anc/ambient sound
-cant use for gaming, it has latency and cant hear the game or other players, even if you use the included wired cable, the mic is automatically turned off
Overall, i bought this for a specific purpose and it does the job very well. More than happy to recommend this to anyone looking for headphones.
Tip, have separate devices for listening, I now have 3 devices that is specifically for a purpose
-over ear xm4 for productivity and while at home or work
-cheap in ear wireless buds for portability and working out
-studio over ear headphones for music production