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the Source - for ITSM by [Saurabh Dubey, Linda King, Kevin Ritter, Carlos Casanova, Jarod Greene, Matt Beran, Jason Swallows]

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the Source - for ITSM Kindle Edition

4.0 out of 5 stars 1 rating

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Product details

  • ASIN ‏ : ‎ B009YO9HM0
  • Publisher ‏ : ‎ itSMF-USA; 1st edition (28 October 2012)
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 389 KB
  • Simultaneous device usage ‏ : ‎ Unlimited
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Not Enabled
  • Print length ‏ : ‎ 65 pages
  • Customer Reviews:
    4.0 out of 5 stars 1 rating

About the author

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Gene Kim is a multiple award-winning CTO, researcher and author, and has been studying high-performing technology organizations since 1999. He was founder and CTO of Tripwire for 13 years. He has written six books, including The Unicorn Project (2019), The Phoenix Project (2013), The DevOps Handbook (2016), the Shingo Publication Award winning Accelerate (2018), and The Visible Ops Handbook (2004-2006) series. Since 2014, he has been the founder and organizer of the DevOps Enterprise Summit, studying the technology transformations of large, complex organizations.

In 2007, ComputerWorld added Gene to the “40 Innovative IT People to Watch Under the Age of 40” list, and he was named a Computer Science Outstanding Alumnus by Purdue University for achievement and leadership in the profession.

He lives in Portland, OR, with his wife and family.

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Tim
4.0 out of 5 stars In interesting collection of articles on ITSM
Reviewed in the United Kingdom on 20 December 2013
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