I primarily purchased this to act as a media storage/server to stream videos and store my personal photos. I'm running with 2 x Seagate IronWolf 4TB HHD and extra 4gb memory.
Overall it's a very good device - my TVs stream the video content without any problems at all - all the ones I've tried worked fine.
It was simple to set up - no screwdriver necessary to install the HDD or memory. I just chose the defaults for everything (e.g. RAID setup)
Photos
I had a lot of photos to copy across via the LAN and it took a whole day or more. The CPU was running quite high during and for a while after as it was indexing the exif-data, but once done CPU went down to tickover.
The photo 'app' on the browser is quite like Google Photos. There's automatically generated albums for People, Places, Tags, Videos and Recently Added. The People album uses facial recognition - it came up with quite a few duplicates of the same person but you simply choose the name and it merges them together. You can also view by timeline and create your own albums.
The Places uses geotag exif data from the photos and groups by country then by region/city in the country. Photos without geo data don't seem to appear in the Places albums - it would be nice to have an 'Unknown Location' section so you can manually set the geo data - although there's no way to do this from the UI - editing geo data isn't supported.
Packages
This feature was a bit of a disappointment tbh. There's quite a few packages you can install which are official from Synology but you can also add 3rd party/community package sources, however every one I tried from a couple of sources said the package file format was invalid - please contact the developer. Eventually I found that my device has on DSM 7 which is a very recent version (Sep 2021) but most (all?) of the 3rd party package sources only provide DSM 6.x versions. Long and short is that you can't install any packages from these sources. This was a big disappointment as there's things like Deluge which aren't on the official source.
Also beware - DSM O/S is not like any flavour of linux (e.g. Ubuntu) you may be aware of, and it doesn't have package managers like apt or yum - it has its own. I spent a while trying to figure out how to use the cli package manager but gave up (I wanted to install Phockup to sort my photos) There's a 3rd party package manager called "Easy Bootstrap Installer" which many people post about - but I couldn't install it as it's a DSM 6.x version :(
No doubt the developers will have to make their packages DSM 7 compatible but right now they aren't.
Mobile Apps (Android)
There's an authenticator app which triggers a request to confirm your login when you log in via the desktop browser to the NAS - like Google Authenticator etc.
I've only installed the Photos app and it provides similar experience to the Desktop UI - all the same Albums and the ability to merge/confirm faces to names. It does also show a pin on a Google map if your photo has geo data - something the desktop version doesn't.
One thing seems odd - you have to type your password in when you log in to the app - it doesn't use the authenticator or fingerprint recognition. It does stay logged in though so it's only on the first login.
There's a ton of features on this device which I've not even looked at but so far - apart from the packages issue - everything worked. The UI is nice, clean and responsive. The device itself should be seen as a linux server - not just a NAS, although it's a bit frustrating it's not a normal linux distro like Ubuntu so packages are available from normal sources.
Books
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