|Package Dimensions||16.61 x 11.81 x 8.41 cm; 1.25 Kilograms|
|Item Model Number||SG_B01M9AR01Q_US|
|Is Discontinued By Manufacturer||No|
|Manufacturer Part Number||43235-16119|
|Item Weight||1.25 kg|
Rollo Thermal Direct Shipping Label (Pack of 500 4x6 Fan-Fold Labels) - Commercial Grade
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When my most recent order arrived, I noticed the packaging had changed. When I opened the package, I also noticed that there was some slight differences in the product. (The backing paper had a new logo that I hadn't noticed before.)
As it turns out, these labels don't work with my Rollo printer. They don't feed correctly. The feeding mechanism stalls and causes the printer to print over the existing "image". The result is an incomplete label. In some cases, when the feeding mechanism has gotten loose, it will print the remainder of the label correctly...but then that causes the following label to print across TWO labels.
UPDATE: I am super-happy to edit this review. I was contacted by the company and they let me know the issue has been resolved so I gave them another try. The new labels work perfectly and I couldn’t be happier.
I am very happy with the customer service and the product is as it should be again. Editing the score to 5-stars.
Since I ordered them well ahead of when my first package would run out I didn't open them until 2 months later. If I could return this junk I would. I really hope Rollo reads this and rectifies this situation.
I'm very disappointed and can't fathom how Rollo allowed their name to be placed on these. Since I needed labels for my business I ordered the following from Amazon for almost half the price and they work great: RyhamPaper 4" x 6" Fanfold Direct Thermal Labels(500 Labels) - White Mailing Postage Labels, Perforated, Permanent Adhesive Shipping Labels
They used to come in a plastic wrapped stack of 500 perforated labels with no branding on the back. The ones I bought most recently came in a Rollo-branded box, still 500, perforated but they had the Rollo branding on the backs of the labels. I ran out of my old stack so put these in just today and my Rollo had trouble immediately.
My printer "learned" the labels fine, but when I actually tried to print just one label, the label got jammed halfway through and my Rollo would show the red blinking light. I tried unplugging my Rollo, turning it on and off, making it learn and re-learn the label several times. I had two of these stacks of labels and even tried the other one in the box and had the same problems. So, I have two Rollo printers, I unloaded the labels on the one that was using so far and loaded them into my other Rollo. Had the exact same problems. So I gave up on these labels and loaded an off brand stack of labels that I kept around for emergencies. This off brand stack isn't as nice, the print quality is not dark and sometimes you can see streaks in the printed label. I certainly don't prefer them. But, sure enough, both of my Rollo printers worked fine with those.
Clearly the most recent batch of these labels is defective in some way. I've given up on them, will be throwing them out and probably buying that off brand label until Rollo figures out what's wrong with these and fixes them.
I would never buy from this seller again.
The thing is this. They had to have known putting these into the box that they cellophane was not in tact as it was completely open and exposed. Simple packing materials would have resolved the issue of keeping them in place better and having less ruined. Taping back up the cellophane would have also worked wonders. Using a rubber band could have kept things in place with only a few sheets lost. The sellers choice to package these items and sell them this way and to ship them in this manner means they really don't care and expect none of the buyers to do a thing about it.