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I used this to connect 2 different devices that still use the 9pin serial cable to my network since it wasn't possible to run the serial cables all the way back to my server. It was simple connections and adds 2 com ports in the device manager.
Lantronix consistently delivers a quality product, this is no exception. Need two serial ports over Ethernet? This is what you need. Once you get familiar with their virtual com port setup software, you will be good to go.
Originally I purchased this product for a Ethernet to RS-232 converter for an installation at a customer's site. When I noticed that it is just as easy to program for RS-485, I made new cables and used it as an Ethernet to RS-485 converter. It worked out great. It is easy to install, easy to configure and has a rugged design.