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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Kindle Edition
Customers reported quality issues in this eBook. This eBook has: Typos.
The publisher has been notified to correct these issues.
Quality issues reported
The easy mapping between the Visible Ops phases and any maturity model validates the compelling logic of the book. --Jan Vromant, ITSM Consultant, May 2004
Visible Ops creates a logical starting point and details the key ‘issues and indicators’. --Henry E. Wojcik, Network Data Systems, May 2004 --This text refers to the paperback edition.
About the Author
- ASIN : B002BWQBEE
- Publisher : IT Process Institute, Inc.; Revised First Edition (15 June 2005)
- Language : English
- File size : 1792 KB
- Text-to-Speech : Enabled
- Screen Reader : Supported
- Enhanced typesetting : Enabled
- X-Ray : Not Enabled
- Word Wise : Enabled
- Print length : 112 pages
- Customer Reviews:
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Top reviews from other countries
1) Stabilize the patient
2) Catch and release, and find fragile artifacts
3) Establish repeatable build library
4) Enable continuous improvement.
A highly recommended book.
The frustrating thing is that this is clearly a good book. That much is obvious in spite of the Kindle edition's myriad problems.
Save your money and buy the paper version instead.