Wyze Cam V2 1080P Indoor Smart Home Camera with Wyze Sense Starter Kit

Brand: WYZE

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Wyze sense piggybacks off Wyze CAM's Wi-Fi connection making setup extra simple. One bridge (included) can Support up to 100 Wyze sensors and has a signal range that will work throughout most US homes.
Wyze contact sensors send notifications to your phone any time something is opened, closed, or left open and have a 12-month replaceable battery life.
Wyze motion sensors send a notification to your phone when it detects motion from people and pets and have a 12-month replaceable battery life.
You don’t have to get a notification every time something Opens or closes. Set Wyze sense to only send you a notification when something is open longer than it should be.
See the current status and a history of your sensors right in the Wyze app. Details of open, close, and motion events are recorded and stored for 14-days, so you can see exactly when a sensor was triggered and for how long, even if you’ve disabled push notifications

Product details

Style Name:One-Pack + Sense Starter Kit

Batteries : 3 CR2 batteries required. (included)
Product Dimensions : 5.84 x 6.35 x 13.97 cm; 286 Grams
Date First Available : 26 June 2019
Manufacturer : Wyze Labs, Inc.
ASIN : B07R3H3N97
Item Model Number : WYZEC2WHSK1

Best Sellers Rank: 15,259 in Electronics (See Top 100 in Electronics)
- 63 in Bullet Cameras

Customer Reviews:
179 ratings

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Product description

Style Name:One-Pack + Sense Starter Kit

With a compact design and a small price tag, Wyze sense is built to spark your creativity. Place contact sensors on liquor cabinets, safes, trash cans, cookie jars, garage door, and anything else that twists, turns, opens or closes. Motion sensors are great for bedrooms, bathrooms, or anywhere you don’t want to put a Wyze Cam.

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5 star		71%
4 star		13%
3 star		7%
2 star		5%
1 star		4%

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Top reviews from Australia

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Matthew Tabaczynski

Do not purchase. Should not be sold in AU.

Reviewed in Australia on 7 October 2019

Style Name: Save money on 2 packVerified Purchase

Purchased the Wyze Cam two pack last month but it came with foreign power adapters, no magnetic mounting plates, plus the written instructions and voice assistant were in mandarin. Despite getting it powered by a different means, I could not get it to work at all. The seller advised that it was sold by accident and that the listing had been removed, but it remains up to this day. Please take my advice and do not purchase this. Will try my luck from a different seller or platform.

37 people found this helpful

Helpful

Paul James Myatt

No alexa support outside of US :(

Reviewed in Australia on 21 January 2020

Style Name: Save money on 2 packVerified Purchase

Bought 4 of these cameras as they support alexa. however you wont find that out until you try and use it. Alexa is only available in the US. had i known this or had it been in the add prior to me buying i would not have bought 4 of them. cant integrate them into my other alexa devices.

Wyze blame it on Amazon for selling the devices internationally.

22 people found this helpful

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Brian Yates

Does not work!

Reviewed in Australia on 12 September 2019

Style Name: Save money on 2 packVerified Purchase

Mandarin instructions and voice. Cannot get cameras to work. US power plug and no metal base provided as in the description. DO NOT BUY!

24 people found this helpful

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Bella Brinkman

Does NOT work with Alexa!

Reviewed in Australia on 7 July 2020

Style Name: Save money on 2 packVerified Purchase

Bought these (4) to use with my Echo Show 5's and 8's only to discover they DO NOT WORK here in Australia with Alexa. Wyze DO NOT have a Aus skill for this and do not plan to anytime soon according to their Customer Service whom I contacted. They blamed Amazon Au for the advertising and Amazon AU whom I also contacted blamed Wyze and I do not understand how this advertising is still (9 months later since I purchased) headlined on the Au amazon. Camera is ok, alot dearer here than in US, only grizzle apart from above is the microphone/sound not that fantastic. If ever a wyze skill became available I would set up the other 3...,purchased Ring instead to use with the Echo Shows I purchased which are great but hugely dearer.

11 people found this helpful

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Mathiar

Value for money!

Reviewed in Australia on 13 January 2020

Style Name: One-Pack + Sense Starter KitVerified Purchase

Love this product. Cheaper than almost anything on the market and just as good. The only thing that could give it a run for it’s money is the new sonoff cam.
I wish they’d use Zigbee for the bridge sensors. The bridge does have a fairly limited range despite the claim it can connect up to 100 devices. I live in a 3br house and the bridge struggled to detect the sensor from the front door to the back door.
Other than that they’ve been great!

2 people found this helpful

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Mik

For the price they are really good but there are better cams

Reviewed in Australia on 6 February 2021

Style Name: Save money on 2 packVerified Purchase

For the price, you can't say anything. They are pretty good and 15 bux for a year of Pro-Subscription per cam, to get the person detection and cloud save is fair.
Definitely better options out there but not for the price.
I also use the outside with extra mounting case. Before the last update, I thought the heat makes them go nuts a bit but since the update, I had no issues at all!
Waiting for v3. Want to get the outside one and put the v2 inside

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Crispy.

Over all amazing, couple things to note..

Reviewed in Australia on 19 June 2020

Style Name: Save money on 2 packVerified Purchase

Exactly what you see in video reviews.
However.. The 1080P resolution is technically true.. But the bit rate is rubbish. It's good enough to make out faces and number plates on cars. But don't expect this to look as good as a smartphone or video.
The app is okay, it does the job, heaps of settings to fine tune it for your environment. I'd recommend using the TinyCam Pro app though, it allows you to stream multiple cameras at once.
The night vision is good, real good (surprisingly). I've got mine mounted outside (I know.. They're not weather proof) and one of them lights up the front yard and with the second one covering its blind spot, the rest of the yard gets lit too. These can be used outside, obviously not where it'll be exposed to rain, snow and hail though. Mine have been fine outdoors for a few nights now at below zero (Celsius). I had some set up issues.. They support 2.4ghz ONLY. I'd recommend booting everything off of the network until you have the cameras set up, if there is too much network congestion, they won't connect.
Be aware, if you're buying in Aus, these come with a North American power adapter. So BYO for that bit (Kmart, $8)
Over all, they're amazing for the price, will be sure to by more. Would recommend.

One person found this helpful

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TJay

So easy to set up! But **DO NOT WORK WITH ALEXA OUTSIDE OF USA**

Reviewed in Australia on 17 February 2020

Style Name: Save money on 2 packVerified Purchase

These cameras are the easiest in the world to set up and access remotely. The motion sensing with notifications is extremely handy and the fact that you can narrow down the area that you want to pick up motion is fantastic.

Update: I've been using these cameras for over a year now - and while they were definitely easy to set up, they definitely DO NOT WORK WITH ALEXA OUTSIDE OF USA - and Wyze continue to claim that international Alexa compatibility is too hard for them to do.

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Top reviews from other countries

Fisherguy

good for the price

Reviewed in Canada on 30 October 2019

Style Name: Save money on 2 packVerified Purchase

Have a few of these, the one under the eaves of my shop tells me when someone comes into our driveway. Had it up there in -30*C temps last winter without an issue. Shop is 100 ft from the house.
Not a professional security cam but works well for the price, all you need is power and decent WIFI signal.

54 people found this helpful

Andrew Cottrell

Seriously, don't bother. Shoddy faulty hardware and apps. Customer service is unhelpful.

Reviewed in the United States on 14 December 2018

Style Name: Save money on 2 packVerified Purchase

Previous headline: "Got the 2-pack. One has no microphone audio. Both have connection problems."

Original review:

I ordered the 2-pack of Wyze Cam v2 for about $50. Powered up the first one and connected to it via the Wyze app on my iPhone. (Connecting means establishing a WiFi link from the phone to the camera so I can see its video, hear its audio, change its settings, etc.) Sometimes it connects, sometimes it doesn't. Sometimes when I change the resolution or other setting the camera disconnects. A few times I was completely unable to connect/reconnect until I restarted the iPhone app and/or cycled power to the camera. Basically I found the connection process to be buggy and unreliable. In addition, after testing for a while I realized I had no sound incoming from the first camera. Seems like a hardware failure with the microphone. So essentially the first camera is physically broken on arrival and needs to be replaced.

I powered up the second camera of the 2-pack and had similar problems with connectivity but at least the microphone is working and I can hear incoming sound. The connectivity problems persist with both cameras even with the camera firmware and iOS app updated to the latest versions and a 32GB microSD class 10 card installed in each one.

Sadly, it seems you get what you pay for. I've opened a support ticket with Wyze to see what they can do about replacing the camera with the bad microphone. Based on how that goes I'll either keep them or return them to Amazon.

UPDATE: I contacted support. I told them what was wrong with lots of details. They basically ignored the details and asked for everything all over again. Told them again. Sent more info during some back-and-forth. Finally they said they'd put me in touch with their team for a replacement. And then... nothing. Haven't heard from them since. Haven't gotten a replacement. They completely dropped the ball. So basically their customer service is on par with their product: Cheap, shoddy and broken. I'm going to return the product to Amazon and leave up this 1-star review so people will know what they're getting into.

572 people found this helpful

Hart

Better video would mean 5 stars

Reviewed in Canada on 16 October 2019

Style Name: Save money on 2 packVerified Purchase

I already had two of these in place, I'm fairly happy with them, and wanted to cover some additional areas in the home. I ended up getting one dead camera.

Operation wise these are ok, not great but ok. I wouldn't expect more based on what they cost, basically the video gets blurred anytime there's motion. Other cameras that cost about slightly, like Amcrest, provide much better quality video but you pay for this.

Good stuff:
► Using a TF card is simple, max is 32GB. Once the camera is set up in the app I was able to go into settings and format the card, then set up the recording scheme to utilize the it.
► The app has a good feature set and is very easy to use.
► Setting up the cameras via the app is also very easy and the system walks you through the few steps that are required.
► Kit contains everything needed to get the camera set up.
► Power cable is long enough to allow for camera placement on the top of our curtain rods.
► Remotely using the app has been easy and I've not had any connectivity issues.
► Small size makes them easy to hide.
► Cloud service recording option is nice for those who need or want it.
► The app allows for recording directly to the phone as well as taking snap shots as desired and then storing them on the phone.
► Night vision is good, the IR LED has enough power to light up the area I need to view.

Not so good stuff:
► The small size is great but they would more appealing if they had a softer more rounded look.
► Pixelated video when there's any movement.
► Because of the attached base extension section it's hard to get the right viewing angle sometimes.
► When the base is extended the camera leans forward at an odd angle and it looks weird.
► Audio, both directions, is poor. Incoming audio from the camera is muffled and camera speaker audio is super tinny.
► Motion detection can be good or bad. I've not discovered why it sometimes doesn't work.

Mounting:
► Mounting these is kind of odd when compared to any other similar camera. The "square" grey base has a magnet in it and the kit comes with a round metal base plate that can be screwed down or used with the included 3M adhesive pad. The camera can then sit on the plate via the magnet. The round plate allows for turning the camera in various directions plus being mounted on a wall.
► The grey base section is attached to the camera via a sort of one section extendable arm, this makes it possible to aim the camera up or down while the base it flat on a table top for instance but often makes lining up the correct view difficult. By this I mean getting a view that doesn't look like the camera is sitting sideways. The arm and base rotate but because the extension piece only has the one section the camera leans forward any time the extension is used. This makes it look odd and also makes the camera front heavy.

The bad camera:
The problem camera would power up and go through the usual steps but never connect to the WYZE cloud service so it could be added to my account. I was able to get on a call with one of their reps and this person was very helpful and courteous. We went through some trouble shooting steps but ultimately he told me to return the camera. Because they are located in the US and have no physical presence in Canada he suggested doing an Amazon return instead of paying shipping to the US. When I started the return on Amazon I had the option to get a replacement or return/refund instead. I opted for the replacement. I did return the defective camera and then ended up getting a direct replacement for my order which meant I got two cameras. I contacted Amazon and was told that since I had already shipped the defective unit I could simply keep the additional camera.
► Electronic items can fail, it happens. What's important is how the seller then responds and in this case they get top marks so I'm not taking any points off because I got a bad unit. I ended up getting excellent service and a free camera.

Misc stuff:
I wanted to connect one of the cameras to my Blue Iris soft NVR for local extended recording along with my other cameras. It requires installing a new version of the firmware which is simple enough to do, the process is laid out and easy to follow. It requires the use of a TF card to install the firmware update. It worked in the sense that the firmware update was successful )and the camera still work in the app), I can see the configuration switch in settings but there are issues. I went through everything numerous times but can't get the camera connected in Blue Iris. The software finds/detects the camera, how it's configured, and I've gone through multiple setting changes in BI but it simply does not get a video feed from the camera. I'm not taking any points here as this is not something the camera is sold to do, its just a curtesy for to those of us who want to do more with the camera.

Where I am taking a star is because of the video quality, it could be a lot better than it is.

36 people found this helpful

Shom

Key features becoming limited or paid subscription

Reviewed in Canada on 27 November 2019

Style Name: Save money on 2 packVerified Purchase

Bought 6 wyzecam. Very soon, unless I subscribe to their monthly plan, these cameras are about to become paperweight. Apx 300$ wasted.

Slowly basic features are becoming limited or paid features with monthly subscription. What used to be basic key feature 12s recording whenever motion and sound detected, now you only get 12 seconds recording every 5 mins.

Bad investment of 300$. Decided to buy these despite filmsy build qual, not complete wireless, reputation of being hacked. Was not worth it. Going to take out my initial review video from youtube.

Should have kept my Arlo 2 set, or would have better bought 4k security cams from Costco for 400$, made for both indoor a d outdoor, install permanently.

26 people found this helpful

S. Wilcox

Not a security camera, but well worth the money

Reviewed in the United States on 24 May 2019

Style Name: Save money on 2 packVerified Purchase

My rating is a compromise between value for money (hands down a 5+) and its usability (a three). First and foremost, this is NOT a security camera. In fact, Wyze states this clearly in their terms of service: “The products and services are not intended for use as security or life safety devices or services (such as a burglar alarm or monitoring system). Please do not rely on the products and services for any such critical uses.” So that said, adjust your expectations to conform.

But for the price, it’s a really nifty monitoring system for non-critical applications, and a lot of thought and design have gone into the product (again, considering the price). Given that you have the correct wi-fi system, the setup is easy and straightforward. The camera is as described with good color and reasonable resolution. On a smart phone, the image looks crystal clear. However, on closer zoom examination, the transmitted image is noticeably degraded with compression artifacts, and thus the ability to recognize faces, license numbers, and the like will be somewhat limited to subjects within 10 or 15 feet of the camera. The night vision works well (black and white), and the built-in infrared lights nicely illuminate a typical room (of course, getting darker with distance). Note that you can’t point the camera through a window at night and use the built-in infrared lights – they reflect horribly on the glass. But the app allows you to turn them off. The microphone and speaker provide intelligible audio within a reasonably sized room. It’s not high quality, but it’s usable.

The free cloud file service is a good idea, but for any reasonable use, you will want to get the optional on-board micro-SD card. The cloud storage drawback becomes very apparent due to the 12-second limit on uploaded files coupled with what they call the five-minute cooling off period between uploads. Thus, when some event triggers an upload, such as a person breaking in to your house, the recording ends before the real event occurs (such as that person rifling through all your belongings). I suspect the ‘cooling off period’ is really just a euphemism for data throttling to keep on-line storage to a manageable size. But with the on-board micro-SD card, that problem is solved – it’ll keep recording as long as it sees something happening. (But pay attention to the specs for the card – I bought the Wyze card just to be safe since they guarantee it.)

The camera is also capable of time lapse video via an easily configurable app interface. However, I find that it’s buggy and unreliable since the resulting videos are often not accessible via the app. I’ve seen other on-line complaints about this, and the most common fix is to reformat the SD card. Unfortunately, that fix isn’t permanent (in my experience), and the problem isn’t apparent until after you’ve spent hours or days hoping to capture some one-of-a-kind event.

The camera is designed to be used indoors. Some users, me included, use it outdoors. I purchased a tight-fitting enclosure to mount up under an eave, which ought to protect them from direct rain and snow, but I don’t have the expectation that they will last for years in that configuration.

I had one encounter with their support team. I submitted a request to their on-line customer service system, and a knowledgeable and friendly tech responded within a day. The whole issue was settled with a couple of guided troubleshooting exchanges, and I received a new camera in less than a week from the first contact.

In summary, it’s a very cost-effective and useful system for non-critical applications. The system and app seem to be a work in progress, and occasional problems elicit the wrath of users, but the company is generally responsive to problems. So for watching the dogs at home, documenting a storm, etc., it’s a good product. The Wyze development team has done a good job given the cost limitations, and I have subsequently bought three more.

387 people found this helpful

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Wyze Cam V2 1080P Indoor Smart Home Camera with Wyze Sense Starter Kit

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