It took me while to work out that access to the music on the external SDCard is through the primary Album menu but not visible if you don't scroll down to Card folder. Most of my mp3 players till now have integrated their data and it's much more visible. For the price however the AGPTEK Player is excellent value because of its sound quality and response. I was very satisfied with it. I've only had it for a couple of months. I'm using it for classical music so sound quality and response are important.