Support is really helpful and quick. I sent them the picture of my board (Gliderol GTX) and they responded within a day with guides on the picture I sent them! I did so to confirm as my motor is not listed on their compatibility page. So, don't lose your heart if you do not see your motor on their page, just check with their support.
So, 10/10 for the support.
The device is well built, easy to install. It took me approx 30 minutes to configure it.
So far the connectivity is solid, it has never disappointed me (boo to LYFX). Never found it sleeping, disconnected, or not responding.
However, a few issues:
APP: - Few glitches - especially if I open the door using the remote control. App gets the notification that the door is open, but the in-app icon shows the door is closed. Have to tap twice to close the door. Sometimes the door is close, but the app shows that it is open. I believe their app has a bug in maintaining the state of the door.
Hardware: - Using remote I can stop the motor operation anytime while it is running - that is, I can partly open the door. This is not possible with this device. It is either open or closed.
Rest, for the money, I think this is a pretty good chip.