Upon receiving item the box had clearly been opened and the controller was upside down in box. A micro USB was also included in the box which if you have ever purchased a ps4 controller you would know that they are never included. Searching the serial number for the controller online It came back as not being an official song serial number. Honestly I was very disappointed with the product and the advertising of it as a genuine DualShock 4 as it is clearly not. On the controller there are a few distinguishable features like matte finished buttons (real ds4’s have glossy), loose joysticks, light bar shines through bottom of controller and internal rattle. Deffinetly wouldn’t recommend to anyone.