Customer Review

Reviewed in Australia on 29 October 2020
This Thunderbolt 3 Device is Absolutely Amazing, but with some Reservations about many Thunderbolt 3 Devices and their Ability to Work with Windows vs Apple. The NVMe slot is a dream for all Tech savvy users. The Glow Lighting is much more delicate than MOST of the RGB Lighting that has insulted our eyes for years.I have purchased a few TB3 Devices now and have experienced results that are both compelling and appalling with Windows Based PC'S. Finding Software/Firmware that makes these High End Devices work is at Best Obtuse. I Sent my Amazon purchased FireCuda Dock back to the Manufacturer after they could not troubleshoot it over the phone nor even remotely. They said they would replace it but suggested that MSI (my new notebook- Prestige 15 )had updated firmware for TB3.
I had already spent innumerable Hours with MSI, Seagate and Intel.I had earlier sent my Notebook back to MSI together with a smaller TB3 External NVMe SSD and they said it worked fine after resetting Windows (which I had done 3 times myself - with no positive result)
My Daughters Macbook Pro 2020 recognised this device.The New Firmware does not work. I need help right now , like the Luke's Graham Song.
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4.0 out of 5 stars WARMCuda
Reviewed in Australia on 29 October 2020
This Thunderbolt 3 Device is Absolutely Amazing, but with some Reservations about many Thunderbolt 3 Devices and their Ability to Work with Windows vs Apple. The NVMe slot is a dream for all Tech savvy users. The Glow Lighting is much more delicate than MOST of the RGB Lighting that has insulted our eyes for years.I have purchased a few TB3 Devices now and have experienced results that are both compelling and appalling with Windows Based PC'S. Finding Software/Firmware that makes these High End Devices work is at Best Obtuse. I Sent my Amazon purchased FireCuda Dock back to the Manufacturer after they could not troubleshoot it over the phone nor even remotely. They said they would replace it but suggested that MSI (my new notebook- Prestige 15 )had updated firmware for TB3.
I had already spent innumerable Hours with MSI, Seagate and Intel.I had earlier sent my Notebook back to MSI together with a smaller TB3 External NVMe SSD and they said it worked fine after resetting Windows (which I had done 3 times myself - with no positive result)
My Daughters Macbook Pro 2020 recognised this device.The New Firmware does not work. I need help right now , like the Luke's Graham Song.
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