Customer Review

Reviewed in Australia on 19 November 2020
I'm really disappointed with the new Echo. While the so-called premium sound really doesn't sound much better than my prior Echo, that hasn't turned into as much of a disappointment as the microphone. I sit four or five feet away from it and it only wakes to my voice perhaps 60% of the time. In fact, the echo I have in the next room and down the hall wakes nearly 100% of the time and responds while the new one does nothing. It is incredibly frustrating! With the new echo, it doesn't matter if I'm right next to it, raising my voice over the top of it, shouting at it, or repeating Alexa 20 times in different ways or volume levels! It's hard to express how bad it is!
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