The device was delivered with an American style power plug, no adapters. I had to then purchase an Australian power lead before I could use it. One of the stabilization pads was missing from the bottom, it is a bit wonky. I wanted to stream video directly from the My Cloud EX2 Ultra to the smart TV, I am a bit annoyed at having to use PLEX to do it. There is no on/off switch, I have to pull the plug in or out of the back to turn it on or off. I think it a bit silly that I have to use two different apps to connect to my various WD hard drives, on my iPhone and iPad (My Cloud OS3 & My Cloud). There should be one app for all WD hard drives. Apart from that it works okay.