Might be a good product or might not be. The issue for me is that installations instructions all assume that you are installing in a new network. I expect many people are like me and already have a controller and there are no instructions for how to transfer the controller. So still not working. Support is trying to help, but it should not be this hard.
Blogs are full of people with the same issue and no clear instructions from the supplier. I have a lot of ubiquity stuff, and once you get them operating, they are are great, but they constantly have issues with integration and installation. Plug and play, they are not. Seems a broader company issue which disappointing because the products promise so much.