I have seen many reviews on this and each to their own. I haven’t owned a show 5 so I can’t mention the issue with the customisation of the home screen. This is what I know. I have had it for a couple of weeks. The sound is okay, not jaw dropping. The screen is clear and the bright. The ability to call works well and Alexa seems to work well also. Sometimes the volume peaks when you ask Alexa to do something. The volume button plays up when shifting the volume up and down just after requesting a song to be play. The scrolling screen is a bit of a gimmick. Other then that it’s a cracker of a device. I have it in the kitchen and it does what I need it to do. Clock size isn’t an issue and I am guessing with updates it will get better. Great unit at the introduction offer pricing.