I spent a good 2 hours programming the Elite so it would work - it can be a bit fiddly. I demonstrated my prowess to the wife who was most impressed too. She then went out reminding me to keep a close eye on our grand puppy. I'm sitting down watching sport on my new TV for 5 minutes when all of a sudden everything turns off. The cause? Archie the labrador has the Harmony remote firmly between his jaws and has crunched the touch display...... I've just ordered a replacement which is a testament to the benefits of the Harmony Elite - but not my dog sitting prowess.