Customer Review

Reviewed in Australia on 8 February 2020
Had the X1 Carbon for around 2 months and the right arrow key on the keyboard has decided to fail by popping out. This is from decidedly light use and is quite surprising considering the premium price of the ThinkPad line. Additionally, don't expect any help from Lenovo support who have instantly replied with denying qualifiers for warranty and instead opting to capitalize on the fragile design by quoting me repair prices. Don't make the same mistake I did as it is a pricey device.
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1.0 out of 5 stars Fragile, and terrible Lenovo support.
By Maltesers on 8 February 2020
Had the X1 Carbon for around 2 months and the right arrow key on the keyboard has decided to fail by popping out. This is from decidedly light use and is quite surprising considering the premium price of the ThinkPad line. Additionally, don't expect any help from Lenovo support who have instantly replied with denying qualifiers for warranty and instead opting to capitalize on the fragile design by quoting me repair prices. Don't make the same mistake I did as it is a pricey device.
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Product Details

3.5 out of 5 stars
3.5 out of 5
13 global ratings