Report a Security Issue

At Amazon, we take security and privacy seriously.

To report one of the following activities, please contact Customer Service:

  • Unknown, suspicious or fraudulent purchases, orders or credit card transactions
  • Suspicious password changes
  • Suspicious account changes
  • Potential fraud

To report a security vulnerability issue:

  1. If you believe that you have found a security vulnerability on Amazon Retail services or products, please submit the details of your findings through the web form here, or visit Amazon Vulnerability Research Program page on HackerOne
  2. If you're not reporting a security vulnerability, we're unable to respond to your submission.

Note: If you can't log in, go to Account & Login Issues.

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