About "Fulfilled by Amazon"

Items "Fulfilled by Amazon" are sold by a third-party seller, but packed and shipped by Amazon from an Amazon Fulfilment Centre.

You can identify a "Fulfilled by Amazon" item by the 'Sold by [Seller Name] and Fulfilled by Amazon' messaging on the product detail page.

For items sold by third-party sellers and Fulfilled by Amazon, all standard shipping charges and policies that apply to items sold and shipped by Amazon AU are applicable. This includes free shipping on qualifying orders.

When your order ships, the carrier, ship date, and estimated delivery date for your package will be listed in Your Account and can be found in your shipment confirmation e-mail. If you have a tracking or delivery confirmation number, you can track your package by clicking the Track packages link in Your Account.

Amazon also handles all customer service and product returns for all items sold by a third-party seller and fulfilled by Amazon in accordance with relevant Amazon AU policies. If you need assistance with anything, please visit our Help pages by clicking the word "Help" at the top of any page of our website.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.