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I have to say that the information given in this book was definitely helpful. I liked how they summarized the following scene at the beginning of the scene and had commentary on the scene at the end. The commentary is definitly helpful, although it could be a little bit more in depth in places. It is particularly helpful how they define terms in the margins that may be unfamiliar to readers.
Most of the information in the introduction/bio of Shakespere/etc. wasn't new to me and it seems pretty similar to the introduction in their other books, but it is still helpful for review and to readers who are unfamiliar with this information.
I work as a high school English teacher and I love the Cliffs Complete texts. I purchased Romeo and Juliet last year because it was my first time teaching the play and I wasn't too informed. There is a very valuable summary and analysis section after each scene which I found invaluable. Instead of having to peruse pages of literary criticisms and reviews, I just read this to get an understanding of the text. I imagine that college students (whether taking an intro course or advanced level lit class) will also benefit from using this text as supplemental to primary texts and sources.