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The product does work eventually but the setup isn't easy. It had a website interface that doesn't appear in chrome only in IE. It won't install a printer without the program, so you can't just add in a new wireless printer from windows 10 as you would with an actual wireless printer. The Mac setup was actually somewhat easier. But in both cases you have to follow the instructions step by step. Any missed letter in an input field and your cooked. I just hope it all keeps working in a few weeks after the power cycles for some reason.
I gave up using the hawking print server when my daughter started printing from upstairs, because it could not tell her when a job was stopped due to low ink or paper trouble. I understand than no manufacturer cares about home print servers (just get a new networked printer) and this lack of care is obvious from the fact that the documentation is completely ineffectual. No mention of windows 10 in the printed documentation. I spent a day googling how to install this and made a call to IOgear tech support, In the end all I could do was to get this to perform like my old Hawking. I've been around tech for 27 years professionally, not a newbie. I can build a computer and get it running right, and I've installed a few print servers. Keeping a computer on to share a printer is a waste of energy and hardware, and now that my family only prints from one floor I'll put up with running a print server that cannot give me feedback. I'd have paid double the price happily if this thing worked fully, but I'll run the crippled hawking because this does not provide better functionality
I am using an Epson R280 an ancient but class-leading 6 color photo printer. So if you absolutely know how to make that work in a Win 10 setup. please post a comment with detailed instructions.
I had a Brother 2140 USB laser printer that worked fine connected to my computer. However, I needed it to work from my wife's computer. After trying and trying to "share" it with no success, and not wanting my wife to have to turn on my computer in order to use the printer, I decided to get a printer server. It worked fine connecting to my computer but would not install on my wife's. I followed the instructions in the IOGEAR booklet to no avail. But they later got me there. I had to totally uninstall the Brother drivers from my wife's computer and then use a combination of WIN 10 instructions and IOGEAR instructions to get it done. It now works fine from both computers.
As far as operation goes, it works fine. However, in my case, it was a difficult install. If it had installed easier I would rate it 5 stars.
Here is what I did to install the driver on Windows 7x64. I could not get the config software to run on this machine, so I ran it on a different Windows XPx86 box before doing the following printer driver installation steps on my Windows 7 PC. 1. Click Start | Devices and Printers. 2. Click Add a Printer (on the top). 3. Select Add a local printer. 4. Click Create a new port. Select Standard TCP/IP Port for Type of port. 5. In the Hostname or IP address box, type the printer's Static IP address along with the port 631/lp1 - - ex: 192.168.0.75:631/lp1 Click OK. [I accidentally used 630 and it still worked.] 6. Select the printer model and driver. Click Next. If the exact model isn't listed, click Have Disk and browse to the location where you earlier extracted the drivers. 7. Follow the rest of the wizard. Good Luck!!
I bough this to use on an HP LaserJet 1200 Printer (it is on IOGear's compatibility list for this model GPSU21) It allowed me to print, but would not print more than one copy of a page at a time. So if I opened up a document and told it to print me 3 copies, it would print one copy only. I contacted IOGear via chat and phone and was told it was the printers issue. This may well be the case, as I was using HP's universal driver on it before installing the GPSU21. The HP1200 has a parallel and USB connection. I have been running an HP Jet Direct 170 Parallel to Ethernet with it for 10 years or so. The Jet Direct was 20 years old (if it aint broke dont fix it). Had the printer installed via IP Address using HPU drivers on windows 8.1 Had no issues at all until the JetDirect died and I replaced it with the IOGear. IOGear support was useless on this, (printer issue not adapter issue), since you cannot set this up as a true IP Connection, some printers may not work as they should. The person I talked to repeated himself and kept talking over me, so was unimpressed with their support on this. (as a side note, I have usually had really good luck with IOGear products and support). If you never want two copies of any documents then this will work fine for the HP 1200, but I use it to print 2-copies all the time. Pro's: This is a decent "cheaper" (not cheap) network adapter. It installed the printer and you can print to it. Prints fast on my network. Con's: This sets up the printer like you are sharing it from a computer. It does not allow true IP Address connection. Because of this you cannot use the HP Universal Driver. I would not recommend using any any printer not 100% driver supported with your OS. Rating I gave it three stars because it should work correctly with a printer on the compatibility list, not just print. Otherwise it is a good unit for what it is.
Customer service is excellent. Spent over an hour with two separate techs. However, it isn't bi-directional or a true multi function print server. Spend half my day (two occasions) attempting to get two windows 7 Pro hard wired desktops to work with a Dymo 450 Twin Turbo label maker. One desktop works fine. The other one doesn't consistently work. When I reboot that specific desktop. It drops connection. Waste of time. I was told to look for an MFP with true scanner print server ability and it will work once you dedicate an IP address to print server.
I would have rated it higher but the support documentation is grossly out of date. You have to contact them if you are using an OS later than 10.6. Even then, they got a little snappy with me when I told them they should update their manual and online support. Took some doing, but I got it to work with my Windows 7 and Mac OX 10.11. The big problem was not being able to login to the print server becasue I did not know the TCIP address assigned. I had to get an app for my iphone to scan all the IP addresses on my home network and behold, the iogear print server was on the list and I was able to login to it and set it up. Over all it works as stated, I can print wireless to it
Purely works for printing, so in that regard, it would work well. However, new wifi printers don't cost all that much, so I wound up returning the product as it wasn't going to work out with my HP OfficeJet 6600 for scanning.
While the device works well, it could be easier to install. The software that was supposed to handle the work simply started and ended without any sort of message. I am using Windows 10 and downloaded and updated version of the software shipped with the device. One needs to find the assigned IP address and I was able to use third party software to identify what I needed. I did try to contact IOGear to no avail.