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It was missing the inside part needed for the deadbolt. The inside part takes the batteries, it came with everything but the inside portion of the dead bolt. Supposed this could happen. Picture attached if what I received.
Installed two months ago, the latch mechanism blocks inside now. Took apart and reinstalled everything looks aligned, the mechanism is too week to push the latch. Disappointed with Schlage. Tried to contact company, no answer. I also have the electronic deadbolt from Schlage which I really like and is working fine (that one purchased from Lowes)
Replaced an existing identical door handle that was installed by previous home owner, so I am concerned that the previous identical model only lasted 7 years before the internal mechanism wore out? Otherwise I think this replacement is fine.