To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I think I received a used one because there was a half printed label inside the label maker. Not too happy about that. The desktop app you have to download isn’t all that user friendly. I don’t suggest buying this label maker.