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There's a lot of punch packed into this book's slender 90 pages. Good quality advice but not drawnout and pretentious. There's probably another book in the finer points, particularly the references to cognitive neuroscience (people's brains reward them with dopamine for doing x,y,z). A solid little book with a lifetime's experiences at a reasonable price.
This is a short, simply but incredibly practical little book. I liked the straightforward style and sense of humility with which the author wrote it. The reason for not giving a higher rating is really just that the book seemed very short and a few of the examples seemed a bit similar. If building rapport is important to you, the utility value of this book makes it worth reading.
This was an interesting book, tips were interesting re approaching people, getting buy-in etc. I enjoyed reading it and would recommend it to someone who wants a quick reminder about their communication skills.
easy book to read and seems also easy to put into practice. The exercises seem to be easy enough to be put into practise, although I don't think the results will be as easy! Also, I think one should be into the mood of trying things out.... at some point in the book I started wondering why on earth should I like to have all these strangers talking to me?!?!?! I understand it's my problem, that at the moment I need to improve my willingness to communicate. However the book gives good hints on how to improve communication... once you want to improve communication!!!
A fine book for those of us who fancy ourselves as dabbling in "street psychology ". The author has the credibility of many years in the FBI, approaching people to hear "pitches" and do things they might never consider. This is a terrific resource for writers and others whose work requires them to undertake that most unnatural act called speaking to strangers.