To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought this box and lost one of the two keys almost immediately. I reached out to customer service and they could not have been more accommodating. They were generous, understanding and responsive, and the lock-box is pretty cool too. High quality, almost feels vintage like when we made things that lasted...remember when? Pleasure doing business with you all.