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These bulbs are advertised as "Warm". They are in fact "Cool". The bulbs are fine if you want a cool colour tone. Customer support from the seller has been disrespectful. This company is garbage. I feel sad.
It's a little too early (just a few days after installing these lamps) to know if they will perform well, but so far, so good. Will update this review if they fink out on me in a short time. Am used to buying GE brand replacement lamps, and they usually last a couple years. I don't know WHY this type of lamp is made the way it is, because it takes patience and high I.Q. to psych out how to insert and remove the dang things! Once I learned the trick, I actually wrote it down on the packaging, so it will be less aggravating next time I replace the light tube: To remove, you twist the tube TOWARD YOU and PULL DOWN; to install, you push the tube AWAY FROM YOU and twist.
The light seems OK; I ordered WARM and am not sure I got WARM but it's a good bright light, so that's what counts.
Good luck to anybody who's also confused/mystified about how to remove/replace these tricky little fellers!
UPDATE: October 2019 It's been about 10 months and the light's still shining bright. :-)
I ordered this pack of two sixteen months ago to replace one burned out under-cabinet light tube, so we had an extra. The one we installed in March 2020 has now burned out. If you do the math, 20,000 hours would mean that tube was on for 41.6 hours per day. In reality we use those lights around four hours per day, so the amount of time this lasted was less than 2,000 hours. DO NOT BUY unless you like wasting money and adding mercury to the environment On our way now to the local big box to dump the pathetic burned out tube in recycling. It will be interesting to see whether the second tube has the same horrible performance. Will update if it only lasts 2,000 hours as well.
These bulbs are a very good value. They come expertly packaged However, the color is a little off. They are suppose to be a warm light but they do not match the other warm light bulbs I currently have. Granted they are a different company but warm light should be the same across the board. The difference is very noticeable so not sure what I will do.