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Fair price. Well built. It was easy to setup and works. Downside is WD has reduced functionality with latest software upgrade. One thing the did was remove ability to connect to Google drive and back up from or to there. Still a good unit but check the WD site to make sure it will do what you. I want I returned it for a Synology. That company is miles ahead but setup was a little more complicated and drives had to be purchased separately.
Llego a tiempo el producto, perdi todo el dia intentando entender la instalación, lo venden como facil, pero no hay informacion disponible para usuarios que no tengan conocimiento de computación. Perdi todo el tiempo y ya la paciencia. Alguien sabe de algún tutorial? en youtube hay videos pero todos desactualizados e inutiles. si alguien me puede ayudar agradezco.
J'ai retourné l'appareil trop complexe pour moi et trop lourd pour son utilisation. J'ai acheté une version plus simpliste, un WD cloud home duo qui est assez facile à installer et à utiliser sur différents appareils et différentes versions de Windows. Je suis très satisfait de ce cloud home de WD il répond exactement à mes besoins.
I received the 8tb version of the EX2 yesterday and immediately ran into all kinds of problems.
One drive was showing an error right out of the box. So I removed and re-seated the drives. The error persisted so the obvious thing was to rebuild the RAID volume and see if it cleared itself up....
Accessing the setup dashboard... But then the fun started. No matter what I did I could not get into the Western Digital's setup "Dashboard". The login just timed out over and over again. I did short resets (5 seconds) and long resets (40 seconds), even tried powering up without the drives to force an error... but no way was I getting into the Dashboard.
And it's not just me having the problem, dozens of people were all over Western Digital's support forums with the same problem and no answers in sight.
Finally about four hours into it, with only the dashboard in my browser I noticed that Chrome was telling me it had blocked a cookie. Well Crap! As soon as I allowed the Dashboard to set cookies, it let me right in.
====== Let me say that one more time just to be absolutely clear...
If you want to access the EX2's setup screens you need to let your browser accept cookies from it. ======
Initial setup.... Once finally in, I immediately rebuilt the RAID 1 array and got green lights on both drives, as I hoped.
From there, things went along a lot better. I was able to complete the setup then create users and shares with little or no difficulty. A couple of false starts, a mistake or two, but otherwise it all behaved more or less as expected. Once I did the basic setup and made my top level shares, the EX2 behaved just like a local hard disk. I could make folders, copy, move, rename, delete and update files inside the shares, just like it was part of the machine I was sitting at and I could do it from every machine on my home network.
The heat and noise problem... I had about 800gb of assorted media files I wanted to stuff into it, so they would be accessible everywhere and two machines I wanted to backup onto the EX2. This meant copying in about a terabyte of stuff at gigabit speeds. So I started the transfers... About 5 minutes in the EX2's fan started spinning up and making quite a bit of noise. It reminded me of the bad old days of CPU coolers that sounded like jet engines warming up inside your computer. Checking the unit I discovered it was getting frighteningly hot... The drives were to the point where touching them was a bit tender. It did complete the transfers about an hour and a half later but it was way hotter than I would be comfortable with in everyday use and it was being very noisy.
Now the initial data transfer is done, under normal use serving movie and music files to Mediia Player Classic.and doing routine stuff like updating files as I change them the EX2 is running much quieter and is only a little warm . For the average homeowner who is not sitting next to the device this should be acceptable.
One other software issue you need to know about... Apparently the PLEX server for playing media files on smart TVs, KODI and Roku does not transcode (convert) files on the fly. This means you have to convert your videos manually into a format these players understand and store them on the EX2 as ready to stream files.
Transcoding movies from one format to another is a very long and error prone process. It will take at least an hour per movie, depending on your computer.
I got around this by using a media player that can read the files in their native formats directly from the file shares. But if you're counting on using the EX2 with your phone, Android box, Kodi or TV set you will run into problems.
The bottom line.... As far as I can tell the EX2 was working as intended but lets be real, it's not designed for any kind of real traffic or daily backups of multiple systems. This is a light duty device that complains terribly if put to any big task.
Given the problems with heat and the software issues it is certainly not worth the $750 I spent on it. Definitely not the quality I've come to expect from Western Digital. Product returned.
Was very excited to get a new NAS, I was running a 7 year old Lenovo iX2 4TB. This MyCloudEX2Ultra from WD got good reviews overall, has a solid brand name, had doubel the storage as my old NAS and looked to have everything i needed. First, I use my NAS primarily as a Media Server for over 1,000 movies and stream to TV in my home. First issue I found was the built-in TWONKY Media Server is a 6 year old Version 7.2.xxx (I prefer Twonky and made sure it came installed on the NAS). WD will not allow you to update to the current verison or any newer version of TWONY for than matter.. they also are not supporting any TWONKY upgrades with thier Firmware releases. Tech support, while friendly, is not very knowledgeable. I was one with them for 3 nights in a row trying to get the remote MyCloud access to work (when you are not on your local network) in the end I figured it out on my own. After being asked by 3 different techs to do all the basics, rebooting, restoring, reentering emails and passwords, adjusting basic setting (mostly things i had already tried) I finally (thru trial and error) figured out it was a port issue. WD uses Port 80 and 443 as do most things and these ports were not available. once I set my own ports, i got it to work.. kinda. Worked fine on there app on my phone but when using a PC and Chrome or Firefox browser I could only see 30 to 60 of 250+ folders in a particular share. Just overall disappointed with this NAS and its usability even for a novice like me its very underwhelming. I do not recommend this or any WD NAS at this point. I will be reformatting this one to factory defaults and returning. I am going to try a Synology diskless and build my own.
I currently use an old MacBook Pro as a media server and Time Machine backup destination. I was hoping to replace it with an 8GB MyCloud EX2 Ultra. After using the MyCloud for a week, I'm going back to the MacBook Pro, and returning the MyCloud. Here is why:
1) It's much slower than I expected. For example, copying a 12 GB file to the MyCloud took 60 minutes. Copying the same file to the MacBook Pro took only 2 minutes and 15 seconds. The performance was so bad that I didn't believe it at first, and I repeated the test. The results were the same.
2) The MyCloud supports sharing media files as an iTunes library, so that other Apple devices can play that media. However, this only works for music files. I was hoping to share videos too, but that's not supported.
In short, if you're buying this device for use as a media server, keep in mind that it's 26 times slower than a 5 year old MacBook Pro server, and it can't share videos in its iTunes Library.
Everything started out well but went downhill fast.
PROS: Reliable WD RED drives Quick and easy setup User interface is straight forward. Tons of space. The device seems to be nice and quick!
CONS: The fan died after 3 hours of usage. - UNACCEPTABLE
TECH SUPPORT: 1) I tried the Automatic support from the user interface and it tells me that its unable to upload. 2) I filled out the online support page, submitted the information and received a message the the support system is not currently available. 3) I will be contacting tech support by telephone to see if they will send me a new fan. I don't want to send the unit into them with the data.
If you think this will be a simple network drive... you are wrong. The software is far to confusing. I set up three computers to this thing and it sync'd all the stored data on the nas to all my devices; completely filling up all my hard drives on each machine. Now that I can't return it and I don't want to sell this problem to others... think I'll just pull the drives and use them in some other fashion. WD drives have always been good to me, but this device is kinda rediculous. Also, stop calling it an 8tb NAS... It is 4tb in a RAID 0/1... Another oversight I made when purchasing. Good luck peoples.