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It took me quite a while to set this up, including a call to Support. The Support team was great and did walk me through what I needed to do, but I was disappointed that there was nothing in the box to help you setup the device. You basically had to guess. Once I did get it setup, I was surprised at how SLOW the device was. I replaced it was a competitor product and I'm much happier now.
The device was delivered with an American style power plug, no adapters. I had to then purchase an Australian power lead before I could use it. One of the stabilization pads was missing from the bottom, it is a bit wonky. I wanted to stream video directly from the My Cloud EX2 Ultra to the smart TV, I am a bit annoyed at having to use PLEX to do it. There is no on/off switch, I have to pull the plug in or out of the back to turn it on or off. I think it a bit silly that I have to use two different apps to connect to my various WD hard drives, on my iPhone and iPad (My Cloud OS3 & My Cloud). There should be one app for all WD hard drives. Apart from that it works okay.
Pour les sauvegardes c'est génial. Par contre, j'ai dû le retourner pour un remplacement car la pièce qui maintien les disques en place était manquante. C'est la raison pour laquelle j'ai mis 4 étoiles au lieu de 5. C'est la responsabilité du contrôle qualité de WD qui fait défaut. Remplacement effectué sans problème. Je le recommande malgré tout.
I love this NAS. Using it with one 6TB Red drive. Running the Plex server. File storage. I found the WD File Sync software a little resource hungry for the PCs on my network, so I had to shut that off. But still happy with the drive. I'll expand it with another 6TB Red when I near capacity -- which you can do if you're not mirroring the drives.
Either I got a defective unit or its cooling capability is just woefully inadequate because this thing heats drives very close to and sometimes beyond WD's own recommended specs while idle. [50-60c]
Additionally, there's no practical way to retrieve data in the event of some kind of failure. I spent hours browsing forum posts and tech articles and could not figure out a way to access the data outside of the NAS in a manner that doesn't involve Linux terminals [and even then people seemed to have trouble.] I love Windows Storage Spaces because you can mirror drives and each functions perfectly fine on their own but the EX2 WD might have implemented some kind of proprietary formatting which requires you to use their enclosure to access the data. One post I read even said you can't recover the data without using both RAID1 drives...doesn't that completely defeat the purpose of redundancy?!
I figure anyone who's looking for a user-friendly experience will be deterred by the difficultly of recovering data and anyone experienced with NAS is going to want something more robust anyway. On the plus side, I was impressed with how easy this was to set up initially so if my complaints about overheating or the inability to recover data doesn't apply to you then this might be worth considering.
If you are looking for an easy to use, reliable NAS this is not it I'm afraid. With WD's upgrade to OS5 they have virtually bricked these units and made them totally useless. Do your research and read about peoples experiences with OS5 before you buy. 100% not worth the money and will totally ruin your life with drama from day one.
2 Month SYNOLOGY UPDATE! After OS5 destroyed my My Cloud EX2, I switched and purchased a Synology DS420j. OMG! I cannot believe it took a kick from WD to see the light. Synology has completely changed my life. If you are looking for a simple easy home NAS, please do yourself a favour and go with a Synology product. WD sucks!