Top critical review
Trying to claim warranty issue.
Reviewed in Australia on 1 September 2020
Hard drive stopped working and went to claim warranty through seagate and was advised the below. Still waiting for the seller to get back to me after 10 days on organising warranty replacement/refund on this Hard Drive.
“ Thank you for getting back to us with the proof of purchase and the drive's label for review. Kindly contact the seller for warranty return as the drive was not intended to be sold as bare drive. Based on our records, the serial number XXXXXXXX tied to an external drive Seagate Portable drive (parent). The label stated that the hard drive sold as component of OEM.
Please proceed to replace the unit through the supplier. There are no authorization number from Seagate for product return through the place of purchase”