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i have thoroughly enjoyed this device for the past 1.5 years.
however battery life is poor, and sadly mine just died and there seem to be no service options which has me looking for other players instead of another dp-x1a. very few exist that offer this combination of features and quality. pioneer XDP-300R seems closest (almost identical product) but i suspect i will have same battery life and lack of service options
UPDATE: (and my profound apologies to the amazing seller J-MADE who went above and beyond to resolve this issue and it took me this long to update my review)
i learned that because i had bought this amazing high end music player from a japanese seller, onkyo usa could not help because they did not stock parts (they say the u.s. version isn't 100% the same). now, an awesome customer service policy would still have helped me out. but J-MADE, the japanese seller who i bought it from, incredibly offered to get my device repaired and shipped back to me for free. and they did ! took a while, but i'm not complaining.
tip: if you want to buy this incredible music player, see if amazon offers warranty and buy it.
The player has the most amazing sound it’s well made and better than expected, the best though was the fantastic experience I had with the seller my first unit was faulty and they had another on the way within minutes of notification not only that they refunded me in full for any additional cost of incurred. Really appreciate their service would certainly buy from them again
Fabulous device; great build quality and sound. Expandable and Android-based. Only frustration is the built-in music librarian which is slow to download songs; also confuses Artist and Album Artist categories an doesn't allow two-level sorting (genre + artist or album), for instance. All things that can eventually be solved by software upgrades.
While its a bit chunkier than Ipod or other such audio devices it's well worth it. Sound quality is amazing and its ability to play every sound codec and not just 1 or 2 is the main reason I bought this little beast. Good work Onkyo!