To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I received this item promptly of which I appreciate, but the outer cover was cracked, which I found very annoying because it was meant to be a gift for a family member. The CD was seemingly intact, but it certainly doesn’t give much confidence on what the condition of the product is inside.