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Amazon - who should know a bit about retailing - have sent me a cordless phone set with American voltage with incompatible Australian plugs and voltage. The refund procedure makes you cry. I think I'm going to just chuck mine and try again (locally). Richard
Liked everything about this cordless phone system, except the answering machine which would not record messages. Sent the system back, awaiting complete refund. I may try again once the refund goes through. Hopefully, it was just a bad unit from the factory. Update 2020-01-11: Tried a second unit only to have the same problem - answering machine would not work. Did some more research and found that this answering machine will NOT answer/record messages from cell phones !!!!! Very hard to believe, but it is very clearly stated on Page 83 of the user manual "The answering system does not answer or record calls from cellular lines." Unbelievable. I suspect it also doesn't work with VOIP phones as well. Useless nowadays when probably 80%+ of calls are made from either cell phones or VOIP phones. Lowering ratings to 1 star only because I can't select 0 stars.
Salió una base de auricular defectuosa. Pensé que eran la pilas, luego el auricular y al final resultó ser la base. Me contacté con soporte de la marca para ver si solo era posible reemplazar la base defectuosa y no tener que devolver todos los equipos ya instalados. No fue posible. La hora y fecha se reseteó en 2 dias de uso. Cuando llaman, el ajuste de hora y fecha se resetea y se va al 1-1-21 a las 00 hrs cada vez que llaman. Hice devolución, antes de salgan más sopresas y vuelvo a comprar otros idénticos porque he usado anteriormente otros modelos de la marca y me han salido excelentes.
Had the phone for seven months and the base unit voice message record system totally garbles the messages left by callers. Oddly enough if the message is played back from one of the hand sets it is intelligible. However completely unintelligible from the base unit. Will try Panasonic support but I may have to request a replacement. Will post later how that goes. Other then the garbling of messages the phone hand sets work fine.
I purchased this system on Amazon SG thinking that the products will be suitable for use in Singapore. Unfortunately it came with a US power adapter. Won't work on Singapore power supply. So this is gathering dust now.
Most of the features of this phone system are great. However, after following the instructions I cannot turn off the Caller ID voice. I select off and it still comes on with each call. The volume is high and the voice is annoying. I tried cycling on save off save and it doesn't stop. I checked after saving and it says off but it is on. This is likely a programming error.
Also the voice caller ID is loud and annoying. It mispronounces a lot of things.So if I could have shut it off 4/5 stars. I ordered another one of these to see if I just received a defective item. It did the same thing and the manufacturer support line agreed that it was a product fault. It will ring about two times before the caller ID Voice activates. It cannot be shut off.
The worst phone we've ever had. I simply wouldn't believe that this Panasonic phone set was causing all the noise and static we heard on every call. Had the phone company come out to try and fix my house lines about ten times. Each repairman would tell me "its the phones, not the house wiring or service." Well after fooling around with these crappy Panasonic phones for almost nine months, I decided to at least try another phone system. Don't get me wrong, we have used Panasonic exclusively for a decade or two, but those days are long gone. Went with a set from AT&T and problem has been solved. It was the phones all this time. What a disgrace and what a rip-off. I can't get my money back, but maybe I can help someone else not to get ripped off.
Phone is good but very irritating " Low Battery" alert in female voice kept me awake many nights. The alert is useful but should not activate in middle of the night. First time my family got scared as one of the handset was in other room and some lady started talking ;) Finally I found a way to turn it off. There should be a setup where it should not alert during night time.