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purchased this unit back on January 16 2018, so far (2) out of (4) of the cradles will not charge the phones, I have to plug the phones in the Base to charge, I called Panasonic what they told me to send the cradles back to the service center at my cost. WHAT!, I said a warranty and I have to pay give me a break.
We are replacing our old Panasonic phone & so so glad we did. This one is so much better. Caller blocking now is easy & quick. When you see a scam call coming in- one push of a button & they are blocked, you don't have to wait till they decide to hang up to do it. The other feature I love is that you can set it up so that when blocked callers try to call - they won't even ring thus not disturbing you. What I also love is having the 2 extra sets as I can keep one fairly active, one is charging & always full charge so can swap as needed. This is a really great phone, a big step up from the older model. Even if you don't need to get a new system, this is worth getting as it is really improved. UPDATE: This phone lasted less than 2 years. For some time, we've been denied using the best feature, call blocking. It keeps saying memory is full but when trying to erase anything, it says it's empty. We've tried everything to no avail. Contacting Panasonic was useless. I urge you not to buy this phone. It was great while it lasted, it just didn't last very long.
Panasonic KX-TGF575S Link2Cell Bluetooth Cordless Phone with Voice Assist to replace a Panasonic set that is four years old and starting to make crackling sounds for the caller and on the receiving end. I read the reviews, the specs and was really hopeful that the phone would be an upgrade from the older phone.
The setup was very easy, the features are nice but the sound quality is horrific! With volume on as high as it will go all that can be heard is a whisper. When placed on speaker the sound is as if using a tin can with a string attached. Can just barely make out that anyone is speaking, have to hold the hand set up to the ear to be able to hear the caller. What's the point of a speaker phone if you have to hold it to your ear to hear it? It is slightly louder doing that than when on conventional use of the handset when not on speaker.
Setting up features was preset. All you have to do is charge the batteries for 12 hours, input to your phone book if you wish, and set up answering machine if you want a personal call message. We use our phone service provider answering service rather than the phone. Try as we may, we can not get the volume of this phone system up high enough to be heard. Feel like smacking it as you would a newborn baby to get it to speak up!
I fear this wasn't a great purchase and will be going back. One good thing; we found out that the old Panasonic phone set can be hooked up at the same time this new Panasonic system is hooked up. All phones work, so if you were wanting a 10-12 phone setup you could do it with Panasonic.
We had an older model Panasonic that was getting outdated. It could only block 30 calls and with all the robocalls we get nearly every day we needed the ability to block more calls. This phone is great in it's ability to block many calls but that is about it as far as our needs. The CONS: 1) The battery is very short lived and only about 20% of our old phone. We are constantly getting the alert "low Battery" and needing to recharge. Our older Panasonic phone lasted easily a week on charge but with this phone it barely lasts a day. 2) The speaker phone is useless. It is very difficult to hear people and the caller has a hard time hearing us on speaker phone despite volume turned to high. We never experienced this problem with the older Panasonic model. If these features are important to you I would not purchase this phone. In this case newer is NOT better!
Beware that the list of cell phones compatible with Link2Cell is not very large! I have had this phone for nearly a year and the voice quality with a Bluetooth attachment to my cell phones is garbled and sounds like people are under water. Checking with Panasonic they tell me that my cell phones (Samsung Galaxy Note 8 and LG K20 V) are not compatible. Pointing me to the compatibility list, I found that only a few phone models are listed. I.e. they will not help, fix or replace the phone.
10/2018 update: Panasonic replaced this phone for no charge, other than shipping it to them (kudos to Panasonic since it was well out of warranty). Unfortunately, the new phone produces the same garbled sound on bluetooth as the first one. Si IK think we can conclude that this model has problems with its bluetooth implementation.
i agree with all the positive reviews regarding the performance of the phones, but i had to down grade the review due to my perceived view of the weak performance of the batteries. i have been purchasing panasonic cordless phones for over 20 years now, and i recently upgraded to this model. i like everything about it except the batteries.
the batteries run out of juice very quickly compared to the last sets of panasonic phones that i have owned. if you keep your handsets in the cradle all the time, then this wont matter to you. however, if you carry your handset around most of the time (as i do) then you will see that you go back to the cradle to recharge the phone much more often.
also, just a small, but the low battery warning seens to go off when there is still a lot of life left in the batteries..they might want to recalibrate that low battery warning.
Connecting devices and adjusting settings are all wildly complicated and unworkable on this device. While I was able to successfully pair an iPhone X, and the Link2Cell actually worked, other problems made it unusable. My biggest complaint is that pairing the system to a Bluetooth headset requires a device PIN, which is an out of date mode and not an option for either Apple AirPods or Jabra headsets (I tried both). The Panasonic is unable to “discover” available devices and so I could not get the headset to work which was a very important feature for me. Online support is non-existent. My other complaint is that in general the entire menu settings interaction is worse that bad tech from two decades ago. It is basically the same hierarchical menu design that you would find on an automated voice system, and we all know how much fun those are! Here’s an example of how that plays out: by default, the phone system speaks caller ID. If you want to turn that annoying chatty robot voice off, you have navigate through about 10 steps on the base unit to set it to “off.” But wait, you’re not done. You now have to repeat that 10 step dance on every handset because they seem to have minds of their own. But wait, you’re still not done! You’ve only turned off chatty caller ID for the landline. Talking caller ID still happens for incoming cell calls. To turn that off, you now have to navigate through an even more complicated set of menus and yep, you guessed it, you have to do it on the base station and on all the handsets. Whew. Even after all of that effort, I have one handset that refuses to accept this simple request and will not shut up. I am sending the whole system back to returns! Bottom line, so long as you just want a cordless phone it’s fine. But maybe you could save a little money and buy a cheaper model without the bluetooth which is just not ready for prime time.
As soon as we receive our replacement phones we'll return these. The talk, sp, off buttons too small and difficult to use for older hands. The volume goes to 7 but compared to our 10yr. old Panasonic set that is about a 3 which is very low and difficult to hear. We could barely hear on talk mode and even speaker phone was low and a bit choppy. Calls were constantly dropped and if we had a second call no notification. We missed a call from hospital. Our old phones we could leave off charge for 3 days - these needed charged every 3-4 hours. When battery showed at half mark dropped calls were frequent. We had to turn the phone sometimes so people could hear us. Call block is good.
You can't delete messages from the phones. You can't save messages as NEW, so if somebody has called for my wife I have to remember to have her check the messages. To block a caller after the "person" has already called, there's about 4 or 5 steps you have to go through. Panasonic did a piss poor job thinking about the human interface. You can't stop the phone from ringing even though I know it's a robocall. I have to wait for the phone to start recording before I can block the call. There's only about 250 #'s you can block. I'm really disappointed.
Additionally, the phones blow through their batteries and you have to rechard every few days. I need to go back to buying from Best Buy for electronics, this is third or fourth item I've been disappointed about from Amazon.