To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I always use this moisturiser - it’s really good. I was disappointed with this order though as I had to pay about £13 extra when it was delivered as it was an overseas delivery and I didn’t realise this when I bought it on Amazon. Perhaps I missed something in the small print but I felt it should have been flagged up.